Pam's Donuts — Restaurant in Ontario

I went there today and the owner was very rude. I told her what I wanted. She picked one up that I did not point at. So I told her again while pointing at it, like most people do at a doughnut shop. She got upset saying "You said you wanted this one!" I asked her "Ma'am, are you ok? Because you seem frustrated." She said "I'm ok, you kept saying old fashion. It's called a Dutchie!!!"

It wasn't like it was crowded. I was the only customer in there. So her impatient and rude behavior was tacky and unnecessary. Never going back there again. The Painted Doughnut is way better anyways. Especially their...

The new management is doing a great job. I had previously visited this location in the past and the donuts were good. Now they are incredible. Very light, fluffy, and large. The donut holes are also huge! The prices are very good in comparison to other donut shops now. I ordered a maple bar, chocolate cake, and a dozen donut holes and it was less that $7! I had to go back and try the lunch croissant, it was delicious and huge. The staff is very sweet and helpful and are...

2nd time I’ve been here since under new management. And both times I have had an AMAZING experience. New management really caters to customer service and the donuts are delicious. I brought my toddler in and the young woman that was helping us knew how to keep him happy! love this place and so close. Will...