Church's Texas Chicken — Restaurant in Opelika

Worst service but good hot food. This is my second visit and again the drive thru was unavailable. The drive thru area looks like a storage spot now. They had one cook and he was in the zone, never broke character lol. I ordered the 2 piece special but they did not have the peppers but they offered one bomber to replace it. They never offered me a bomber and I ordered two of the specials but they offered it to my friend who they had wait maybe 20 minutes before being acknowledged. They rung up someone who already ordered and just caught their attention while my friend was standing at the register waiting. I told them his order wasn't taken yet and the cashier still did not take his order. Another cashier just walked right past him as if she was going for a break while another cashier stood at the register and never looked up to at least say I'll be right with you. I could see the frustration in his face smh, the girl who walked off finally came back and took his order. They need to huddle up and fix that customer service and do inventory because they were out of plenty of things and the online people were not contacted that items were unavailable. The chicken was good and the save for this review 🍗😋🤤. I would not recommend this location because the service and...

The service here was horrible and to me horrible is not a strong enough word. It took over 30 minutes to get our food. Yes there was only 3 people working there one running the driver through, one at the front counter and the cook. The manager was running the drive through and got his orders ok quick as possible. The girl at the front counter was taking her sweet time, she was moving slower than a snail. She didn't care that she had a line of people waiting for food and to place orders. She was in no kind of rush. One customer asked the manager to take his order because he had some where to be after the manager did she had the nerve to ask the customer what his problem was. Good thing she didn't ask me or she would have been told about herself. She then had to get the receipts from the customers who already paid to find out what they ordered to fix it. One customer requested a refund and left only reason I didn't ask for a refund is because we paid with a card and I don't trust card refunds. When we finally got our food I asked for hot sauce and she walked off without giving us any. At this point we just said forget it and left. I will say the chicken was good that's the only good thing I have to say...

Slowwww and nasty

It took them 23 mins to get my order of 3 tenders and 2 piece mixed box together. When I ordered I was told they were out of spicy and only had original. So therefore I’m not certain what the long ass wait was for. The apple pie he told me had an estimate of 2 mins...soooo I waited 21 extra mins for?? Oh wait I remember I waited 21 mins because they were Lolly gagging around in the kitchen ... The dining area was sooo gross, not to mention the flies who were on vacation due to the trash and feces that was so easily accessible to them, but also no one cleaned the tables and chairs for days. They were sticky and full of debris, I mean I’d like to get paid to Bs all day mess up my customers orders and ruin the reputation of the company that actually gave my lazy bum a chance and pays me...