Orange Ale House & Grille — Restaurant in Orange

Real disappointed in Orange Ale House tonight. My Girlfriend and two of my friends were there, enjoying trivia Tuesday as we occasionally have for the past 4 months, and taking advantage of the ¢50 wing deal available that night. I work till 10 o'clock in the city on Tuesdays now so my girlfriend usually gets me some boneless wings to go while she's there; and usually we are allowed to do this no problem taking advantage of the 50¢ deal. Tonight, however, when my friend went up to the bar to order them on behalf of my girlfriend, he was told that the ¢50 deal was not available for take out. This was absolutely not a problem; but it was going to be more expensive than my girlfriend expected so my friend went back to tell her this.

My friend went back to the table, told my girlfriend the situation, and she was willing to pay the higher price and went to the bar to order the wings. Unfortunately, due to a misunderstanding the female bartender who spoke with my friend put in an order and when my Girlfriend went back up she didn't know this so a second identical order was put in by Mike. This was my friends' mistake, and we Understand that it is our fault the kitchen made an extra order. We Understand that this wastes food. We Understand that this costs the restaurant money. It was our mistake, and we apologize.

That mistake did not warrant the condescending talking down to my friends received from the bartender when she came over to "correct" the mistake we made. She treated my girlfriend and friends like they were 12 years old, acted as though they couldn't Understand the simple concepts she was explaining to them, and was generally extremely rude. My girlfriend, who has social anxiety and hates conflict, even offered to pay for the entire order; the bartender replied that "it was okay" and that she would just eat the extra wings herself, but then continued to lecture my girlfriend like a child. My girlfriend tried to literally pay her the money to fix the problem, and was rebuffed so this bartender could have the pleasure of treating her like an idiot in front of the rest of the restaurant. That is beyond unprofessional, it is astoundingly arrogant and incredibly petty. They weren't impolite, they didn't get offended when the mistake was pointed out, and my girlfriend even offered to pay for the extra food. They did not deserve the treatment they received. Mike did come over later and apologize, so my girlfriend still tipped because he was their actual server. He didn't do anything wrong or mistreat them, so he didn't deserve to lose his tip because of someone else's actions, but I hope you Understand that we will never be coming back to Orange Ale House and cannot recommend...

Place I wouldn't have went on my on my own to. I've lived in CT all my life and never even noticed this place from the post road.

To your right upon entry there's a dance floor (wasn't really active day I went) two pool tables, and the a smaller half of a split bar.

Directly in front of you upon entry there's what I'd say is the main bar side with a decent amount of seating on the floor and at the bar it self. I'm more of a liquor kinda guy so I didn't pay to much attention to the taps so hopefully another person's review (or an update after a second visit) can shine some light on this.

The rear half of both sides wrap into another seating area at the rear of the bar and leads outside to a patio area (I did not go back there). The service was okay...

I got my drink in a timely manner main side and much of the staff seemed friendly. There was this one smaller girl that called out some older gentlemen right behind me for not tipping from halfway across the bar which I personally, and do not think anyone else there would have liked if it was them.

Smaller half of the bar the bartender was friendly and much more personable. Only thing here was I ordered two Moscow mules and noticed they ran out of the ginger beer when making it and they opted not to crack another bottle to finish it properly & they sat for a bit; maybe her trying to figure out a chance to finish them properly idk but I ordered them after last call so please take that into...

Do my bf and I went in on Friday around 6 pm. There was some sort of happy hour buffet our server didn't bother to mention but we could see. As she brought our menus she asked us what we wanted to drink. My bf asked what local beers they had on tap she said she didn't know. She then said they gave a lot of ipas and summer ales. That's great and all but it's not like all ipas and summer ales are made locally. I noticed she worked behind the bar as well as taking care of our table. Now I think anyone working at an alehouse whether strictly server or bartender should be knowledgeable in beer. Better training is most certainly needed. We ordered.i got a side of to and 6 buffalo hot wings.my boyfriend got buffalo chicken grilled cheese. She brought his grilled cheese out then said the rest of the order would be ready in a few minutes. Where in the world is it okay to bring 1 person's good out when the other person's isn't even ready yet? 4 minutes later she brought mine out. My water was empty she didn't bother to refill it until much later in the meal. She never asked if I wanted ranch it blue cheese she brought blue cheese I can't eat it. Their famous wings were boring. They weren't that hot, they were small, and not prepared well. The tots were bland, but at least they were crispy. My bf said his grilled cheese tasted as he expected it to. I will not go back...