Santo Remedio Mexican Resto-Bar — Restaurant in Orange

If I could give this establishment 0 stars, I would. We made reservations to celebrate a birthday at 7:30. We were not acknowledged until we waved a server down. The manager had to take our order. We finally had water and drinks after 45 minutes of waiting. 9:03 came around and two of our 5 dishes were brought out. These two dishes were cocktail shrimp and ceviche. The fact that it took two hours to bring two cold dishes out is ridiculous.

We asked our server for an ETA for the rest of our food and he said it was on its way. We had been told this half an hour ago. There were several tables around us that had also been there for over an hour and did not have any food/drinks. The restaurant booked every table knowing they were not capable of tending to half the people that were already there.

We decided to close out our tab and leave to a better restaurant. We let our server know we wanted to close out our tab, he asked us to talk to the manager before closing out. So we were now assigned to track management on top of all of this. When we found the manager, she presented us with the bill. There was no discount offered for such a terrible experience. She said all she could do was offer a small cake to rectify the situation. I could not believe what I was hearing. After going back and forth with her she offered a small discount.

We will never be coming back to this establishment. They have poor management, their service is slow, their drinks are mediocre and their food is over priced. Management and ownership should be utterly ashamed of the type of business they're running. Oh yeah and also beware, they sneak in a service fee on top of your already overpriced bill.

This was the worst dinning experience our group has had. You couldn't pay me to come back to this...

TikTok and instagram hyped this place up so I decided to make reservations for my husbands 30th birthday. I should have known when we showed up for our reservation at 8 and the restaurant was practically empty. They took nearly 20 mins to set up our table and get us seated. I brought a cake and asked if the restaurant could cut it for us and we were told no outside food or drinks allowed in the restaurant. I kindly explained that this was a special occasion and asked if they could make an exception or if I could pay a cake cutting fee and was told my only option was for them to store the cake in the fridge in the kitchen. I didn’t want to make a big deal so I said fine, but I’ve never heard of a restaurant refusing to cut a cake even for a fee. After we ordered our appetizers and drinks I asked the girl who took the cake if we could have it back because it needed to sit out for at least an hour before we could cut it at home and she told me no, I would have to wait until we left the restaurant to have my cake back. I was fuming but again, didn’t want to make a big deal because it’s my husbands day. Service was minimal and slow, food was outrageously priced, nothing on the menu is under $25 and portions are skippy for the price. Drinks are crazy expensive, my MIL ordered a piña colada and it came in a small glass and was $20. The flavor of the food was decent but not at the level I would expect for the price. For 7 of us with one drink each, our meal and two appetizers, our bill was $700 with mandatory 20% gratuity, just ridiculous. Save yourself the money and the frustration and STAY AWAY! Oh but we did get a few suckers for dessert… for $700 they couldn’t even be bothered to bring my husband a little dessert for...

The food was great, except the guacamole was on the watery side and it took way too long to come out (we were almost done with our tacos before we got it). I've not had an al pastor taco that I've actually enjoyed (which I find annoying since I love pineapple), and I actually really liked this one, I still prefer carnitas, but it was really good. I don't generally enjoy chorizo, but this one was very mild and was very well cooked, and most importantly for my sensitive head, not too smoky flavored (too much smoke and I'm in instant migraine land). The carnitas taco was my favorite, followed by asada, and then Pollo. The green salsa they provided with the tacos was delightful, super bright and flavorful but not at all spicy. Their regular red salsa that came with the tortilla chips and chicharrones had just the slightest hint of spice and had wonderful roasted notes. The crispy potato taco was surprisingly delicious, I could have done with fewer onions in the cabbage/salsa topping, but that's a me disliking raw onion thing. All in all we ordered 7 tacos (1 each of asada, Pollo, crispy potato, al pastor, and chorizo, and 2 carnitas {because I refused to share that one with my boyfriend}, so we each basically had 3 and a half tacos. The tortillas were excellent too. We definitely will be back for the food.

Only negative we had was that the music started and it was so loud it was really hard to talk and we were sitting next to each other, we couldn't have talked of we were across the table from each other. We would definitely sit in a different part of the restaurant, but also it would be nice if the volume wasn't...