Papa Johns Pizza — Restaurant in Oregon

This used to be my favorite Papa John’s location. My toddler is very specific about what he likes and the location used to nail it every time.

Now, things have gone down hill and they seem to be setting orders “ready for pickup”, long before they’re actually ready. I don’t know if it’s to lie and claim they knock orders out IMPOSSIBLY fast, or just laziness, not wanting to use the service as it’s meant, but it’s always ready, when it’s not, actually.

The amount of air bubbles on the pizza is something like an issue too, as I’ve said my toddler is picky. It happens because there’s spots all over the pizza with very little toppings.

Additionally, extra sauce means nothing to whoever is making the pizzas as of late, too.

I’d pick a different location, but they’re far and few along my routes.

I hate to complain, however it just keeps happening, so I feel it’s necessary to say something.

UPDATE.. 9/8/25 the same thing happened with the ready system. I walked in and seen there was no orders sitting on the shelves where they place them, but the pizza was made correctly. It was a single person in there running the ship solo.

Kudos to that dude for doing the damn thing and holding it down. I just hope somebody tells these people how to properly use the tracking system so we know when out food is actually ready, rather than it sending notifications saying it’s ready, when it was just thrown in the oven or they’re starting the...

DO NOT ORDER FROM THIS STORE!

I wish I could give this place no stars!!!

I’m not one to leave bad reviews but after my experience this evening I felt like I should warn any potential patrons. I ordered two pizzas from here and when it arrived one of the pizzas did not have the correct sauce. My wife called to get it fixed and when she finally got through to someone (the employee refused to give her name and only identified herself as the shift lead) said there was nothing she could do because they didn’t have any drivers and they were closing early. So my wife asked for a refund, and the employee said she couldn’t do that either…. That’s when my wife asked for the GM’s name and the employees name so she could verify the ridiculous things this lady was saying…. That’s when the employee became incredibly rude, refused to give either names, and hung up on her.

Do yourself a favor and order somewhere else! PAPA...

We ordered three items. New York style pepperoni with pineapple. Boneless wings. Jalapeño bread rolls. Pizza- Hardly any toppings, chewy dough and watery, bland sauce. Even my young kids said it had no flavor. Wings- obviously frozen, but these are weird....even for frozen. Odd meat texture. Mushy and strange breading. Jalapeño bread rolls- once again, zero flavor. The peppers were still raw and crunchy while the dough had no flavor. Now to top it all off, I ordered blue cheese dressing for the wings. We opened up two of the blue cheese containers and I was horrified. Blue cheese should be creamy with chunks of blue cheese. These tubs contained a tan colored, semi transparent oil with tiny tiny particles of a white substance. We didn't dare try it. All in all, it was an absolute disappointment. Frozen pizza is better then this hot mess. We will...