I’ve been a customer at this location for several years. It used to have exceptional management and personnel. There’s been turnover. Now, one “lady” in particular has made it her personal mission to use the restaurant as a power base for her socio-political agendas. Although, there are other workers there that seem to be on the same band wagon with her. Over the course of the COVID pandemic she has used the mask policy as an excuse to try and deny services to people, even those outside, picking up at the window. These obstructionist tendencies of hers have extended to fraudulent claims of payment methods/procedures, ad hominem attacks, various oblique means of trying to deny services to those she does not approve of, and other overtly passive-aggressive actions that fly in the face of all standards of customer service.
I am done with...
Read moreGot my go to Papa's favorite stuffed pizza last night and found a wood stick in it, like a tree twig I thought it was a chicken bone somehow got in there but nope turned it around and a knot is on the side and in the side that's cut I can see the wood grain, called store and told a lady I wasn't mad just wanted to know how it got in there like maybe an olive twig or something, she laughed at me and said there is no wood used anywhere in the store and that scared me pretty bad, I asked her if she just could look around real fast and help put my mind at ease but she said I have to put you on hold and hung up on me. I've been going to this store for ten years. Never again. wish I could show everyone a picture it's a real tree branch I...
Read moreI was the only customer when I entered but was still left standing, looking around when I was ready to order. 3 employees passed me when 1 stopped to ask if I was ready . As I finished my order another couple entered and was known by the employee that was helping me (they engaged in conversation during my order).I went outside to wait as after I observed pizzas being made reentered thinking my order should be finished, but to my shock it was the couple behind me that got handed their 3 pizzas 1st by the employee that took my order. After a short time I was handed 1 pizza out of 2 I ordered, and stood waiting wondering why noone was making the 2nd, as noone told me the cinnamon wheels were premade...
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