Starbucks — Restaurant in Oregon

September 24th 2024, it is currently 89° outside. My daughter on her way home from school was very thirsty and very hot so she popped into Starbucks to get an ice water and asked for a few fun strawberries to be tossed in there... To her surprise the ice water and eight dehydrated strawberry slices came to a total of $4. Upon her coming home and telling me that she was just charged $4 for ice water baffled me because over the entire summer we've been getting little bits of dragon fruit thrown into some ice water at pretty much every location here in Happy valley for $0.75. I called the location and spoke with Jake, who actually was the one to serve my daughter the eight strawberry slices and ice water and justified the dollar amount because of a "popular internet trend where patrons would come in and request a bunch of sugar pumps into a cup of something and wanted to call it a water" and I understand that that could become pricey at the end of a few "sugar pumps" , but this is eight slices of a dehydrated strawberry for $4. I explained to him how we have come in over the summer repeatedly and gotten the same thing. I feel like because I wasn't present at this time Jake saw an opportunity and proceeded to take advantage of my daughter and collected $4 for ice water on a 90° day after school, because of one sliced strawberry.

Star employee Jake, applause go to you. This is a new low in the world we're in.... Bold of you to make that possible.

MAKE SURE YOU'RE PAYING $4 FOR YOUR ICE WATER NEXT TIME JAKE.

Many thanks....

Picture of pink water (from a $4 strawberry) for...

Walking into Starbucks for me is the equivalent of stepping on hot coals... I've avoided this overly popular, overly priced hip cafe style business for over a decade. Today, it was inevitable. I NEEDED my coffee. It was the only place on my route. I uneasily traipsed through the door and was greeted with the standard dark wood and chrome accented lounge. Royal green protruded every sign. I stepped up to the counter to make my coffee-shop rebellious statement. " can you just make me the largest white chocolate caramel mocha you have, with an extra shot, please?" My knight in shining green apron today smiled at me without the standard hipster hatred i usually get. His name was Shane. "Sure! No problem!" I let my eyes wander and also opted for a banana bread slice. I moved to the side and quietly waited like an out of place floor lamp from the 70s. The coffee was good. A little too sweet. But the whole visit was made better by Shane's presence here was another perfectly normal, non robot human, working at Starbucks. If i ever get stuck in a situation where i have to go to Starbucks again, i hope to see more Shanes. We need more if them in the world. Five stars for Shane. Coffee gets 3 stars. I still don't...

Location is convenient, service has been incredibly slow each time. Today was no better. Not only slow, but poor service. Waited in line after ordering my drinks which had a simple dietary request. Pulled up to window, I asked if the drink was dairy free, the employee responded with check the label. I am thankful that I did as the drink was not dairy free. The employee responded with, sorry we made that really fast. Unfortunately. What that really means is we don't care enough to check our orders one last time, because we know people have been waiting in line now for a period of time. Instead of remaking my drink and letting me stay in line they asked me to park. After the time I had waited and poor experience I couldn't wait longer and trust they would deliver. I was already behind, and couldn't afford to wait another 10 minutes. This was between 830 and 845 so I would think they'd be prepared for the medium rush of customers they had. At this point you are better off backtracking to the starbucks...