Subway — Restaurant in Oregon

Terrible service. They couldn’t make the sandwich that was ordered through the app, but wouldn’t refund the money paid to them, either. Owner said she couldn’t help me with that and told me to call customer service. Yeah… you can’t talk to anyone on customer service because there is option for that! Owner acknowledged that is true. There is no way to cancel through the app, and the store is supposed to be able to refund you directly. This owner refused, then acted like I was the problem and apologized to the other customers! I wasn’t even making a scene! Just trying to get a refund for something I purchased that they couldn’t make. I totally understand things like that, it’s the customer service (or lack thereof) that I take issue with. This whole situation could have been remedied with some kindness and customer service. Will NEVER be back. This is not how you run a...

The owner of this location should be ashamed of themself! I went there last Friday at about 7pm, and there was only 1 person there all alone working by herself. This poor girl not only had a line out the door, but she was also having to fill dozens of call-in and delivery orders, and run the register, and tend to the beeping machines and refilling of vegetables. I thought maybe 1 or 2 employees had called in sick, but then I was told that it "was standard" to have only 1 person on the evening shift! Not only should there be at least 1 more person there just for safety, but they should be paying her 3x minimum wage if she's expected to do the work of all 3 jobs! She did a good job trying to make 2 to 3 call-in delivery orders with each of the walk-in orders, but I won't be back to this location just because I'm not willing to wait 40+ minutes for a sandwich...

Tia, Gabe and Ethan are rockstars. Efficient and friendly, Witt was dished out almost as fast as the 20 sandwiches I watched them make while I prepared a complimentary bag of ice for my broken collar bone. Service to even the non-customer made me feel special. Whomever is the lucky owner of this Subway franchise has three assets and I am certain that he knows their value. I see three future success stories. Young and dapper. I enjoyed my visit, and it's people like you guys that take physical pain away from people like myself. Thank you for not judging. And thank you for...