The Human Bean — Restaurant in Oregon

(9/18/2023) Went here for my birthday drink, didn't have a good experience at all. The barista at first was extremely kind, my birthday reward didn't redeem onto my account, because I'd recently updated the email I use with it. So I showed her the email I got telling me about my free drink. When the manager came over, I didn't really appreciate her tone, and I just felt like she was going to deny me my birthday drink. I'm pregnant and was not about to have that... so I figured out the issue and got it all scanned in. When I got my drink, it was disgusting. It was mostly ice. I could barely taste the Watermelon, Pomegranate, or the Passion fruit syrups. Made me feel like they did it on purpose, kind of. I wanted to get the drink remade to my liking, but didn't want to go back to deal with that manager again. This is honestly why I give Dutch Bros my money. Their employees are always kind, chit chat with you, and their drinks always taste great as well. If they mess up, I don't feel unwelcome to go back and have it remade, either. Hopefully some of their other staff, or locations are better, but I won't be spending my money there...

I was a regular customer but I will only order hot or iced drinks here because just like dutch bros, they sold out and use an icee machine for all their blended drinks. "Hand-Crafted" by a machine, great if you're into that, but I don't believe those Icee machines belong in coffee and the difference is definately in the taste. I really wish they'd go back to actually making their drinks. For $5 a drink, they can do a little extra work and use a blender. We are running out of places in town that actually blend their drinks... Other than their blended drinks, their hot drinks and on the rocks are still pretty good, buuut so are...

I had the absolute worst possible experience at this a human bean. First of all we sat there while multiple cars were taken care of on the other side while both girls working clearly saw us sitting there. And after waiting 19 minutes to get our 2 hot Snickers they were not even close to what the Snickers should taste like. The staff was rude and coffee went out the window. What a waste of $11. I would avoid this place completely,All other human beans Are Great!I will never go there again! Staff needs to be...