Fancy Burger — Restaurant in Orem

Definitely seems like the owner of this place knows how to make an incredible burger--and decided that they could just figure out the rest of the parts of running a restaurant as they went along.

The burger ('The Classic' in a double) was one of the top 5 all-time burgers of my life. Perfectly cooked smash burger, and clearly a lot of thought went into the custom meat blend they use. Excellent texture and flavor. The house-made buns were delicious as well.

Everything else was barely coherent and borderline chaotic.

They couldn't find our reservation; thankfully it was early enough (6pm) that they put some tables together for our party of 5.

Live music night: you know how a cool, low-key jazz ensemble can really elevate the vibe of a place? Imagine that, but then turn the volume up to jet-engine levels and cram it into the most echo-y 20'x40' room with an uncovered cement floor/walls and an open kitchen. Make sure that the vocalist's volume is even louder. The baby grand piano? Open that lid all the way, baby. This place has the perfect ambiance if you don't want to talk to anyone in your group, or be able to communicate at all with the staff.

Drinks: The wine was fine, and 2 of the 3 Whiskey Smashes were actually really well balanced (though the 'bartender'/server told us that she doesn't follow the house recipe and uses less sugar than is called for, so YMMV). The glassware was all really odd; it was like they had taken a bunch of tea-light holders and run them through the dishwasher too many times (the gold painted portions were flaking off). And the 3rd Whiskey Smash? Tasted completely different from the other two, and a bit like Country Time lemonade---when we inquired to the server about the difference in the drinks, she remarked "Oh, yeah, we ran out of whiskey so my boss told me to use vodka instead." IN A WHISKEY SMASH. Without any notice to the patron. Yes, we were charged (and paid!) for the drink we did not consume.

Non-burger food: Fries were well executed, and the 'fry sauce' was non-standard and delicious. Celiac folk, take note: THERE ARE NO GLUTEN-FREE OPTIONS for burgers--so one of our party had to have the salad (which they rated as "ok.") A raspberry shake was made with Raspberry Haagen-Daas and, inexplicably, frozen and un-thawed raspberries--and while the wine was served in a stemless glass globe, the shake was served in a stemmed wine glass. And the Chocolate Ganache cake was quite literally more ganache than cake (see picture of remaining ganache), and falling apart on the plate when it arrived.

Again, everything that was delivered to our table was done so haphazardly and at different times. None of the burgers were delivered together--they were interspersed with the sides and drinks being delivered individually and with 2-5 minute gaps between. Food came before beverages, and sides well after mains. The open kitchen is a fun idea, but not when you can see one of the staff standing on the food-prep countertop in their dirty Converse; alternating between preparing food and doing maintenance on the grease hood. And don't forget that there were 2 saxophones playing their damndest impression of a back-alley cat fight over top of improvisational piano banging at full volume the entire time.

I would still probably go back, but only at lunch time (no music) and I'm only...

UPDATED: BUSINESS COMPLETELY LOST PERMANENTLY, WITH AN ABSOLUTE INSULT! Owner did not respond to my emails. Obviously, their response to my review was just for their image. They do not and will not make things right, do not expect it! Most definitely, I will not be coming back and would not suggest!

Waaaaay too expensive for FOOD POISONING, FAT SHAMING and JUDGEMENT! So my boyfriend came here a little while ago by himself and had an amazing experience. I couldn't wait to try it with him, so we made the 2+ hour drive to come in and dine. Initially, my opinion of the place was great, little did I know that if you're even slightly obese, you're not welcomed like others are. We ordered the king crab burger of the month of December (still on the menu) which we thought was supposed to come with a lemon aioli, instead we got a slice of lemon and melted butter. The bun didn't have the advertised gold leaf, but not the deal breaker. Even picking through the crab meat to separate the membrane from the food, wasn't what upset us. We also got rosemary fries to share, which wasn't bad, but not my favorite. Again, the food wasn't terrible to the taste, but incredibly overpriced. I kept noticing a man glancing over at me, who wasn't eating but knew the staff, so I assume some association with the business or workers. He kept gesturing over at me until the other gentleman peered over at me as well. I don't think I was supposed to realize the topic of the conversation was my appearance. But oh well. There was also a $5 fee per person for the live music which wouldn't have been a big deal if they would have charged the 2 of us for 2 people. We were charged for 3. The bill for what we had was just sick. Almost $98 for just the 2 of us plus my boyfriend's overly generous tip of $20. He felt rushed, so we left in kind of a hurry. Moments later I explained to him that my stomach was a bit upset and I thought getting some water or Gatorade might help. Then he started to get an upset stomach and even vomited in his mouth. We're still both pretty sick and I just have so many regrets eating at Fancy Burger. Food poisoning is a bad first impression. Also, please don't be so quick to judge, some people like to dress comfortably, but still have the money to dine and deserve to be treated like the...

🚨please read to hear accurate experience at fancy burger🚨

So there I was walking with my friend Emily when we went inside fancy burger. Everything was so fancy. They gave us a fancy menu. They gave us fancy water out of a fancy glass water holder. We waited for our burger that was fancy. While we waited there was a fancy piano. We started playing. When it was my turn something happened to me that has never happened to me in my entire life. I got lost and immersed in the fancy of the music and vibe. I tried fighting it but it was too powerful forcing me to submit! I had no idea what was happening to me but all I knew was it felt right and it felt POWERFUL! I shed a tear as I was overcome with emotion. I went into the restaurant as Dallin but became someone and something new as the fancy and music transformed me and changed me forever.

The food was then finished I ate it. When I took a bite everything around my environment changed and the noise of the resterount was muted. I looked around to find myself in a new world of a jazz club that was supported and sitting on clouds. Clouds where everywhere around me alluminated by the purple lights of the jazz club. Everyone around me was wearing suits or dresses. The Jazz was beautiful I looked up to a a giant burger wearing a tuxedo floating towards me. It got to me And spoke to me Dallin, Dallin, DALLIN!! I then snapped out of it to my friend Emily tapping on my shoulder “Dallin, Dallin”, she said “are you ok?” I told her I was, I looked around me to see myself back in the restaurant. The sound of burger frying on the grill and the voices of the other customers talking around me was heard again. I was back in reality. I finished the rest of by delisous burger. It was really yummy it was expensive but it was yummy.

(Epilogue) I haven’t been the same sense. I still have the same schedule and friends and family and life but some part of me has been changed forever. Sometimes at night I close my eyes and can picture myself back at the jazz club at that cloud world but I know I am not truly there. Sometime my therapist makes me wonder if it ever really was real. Maybe it was all just fiction. But to that I say. “I am the one who was there that day also I...