As long as i come in the middle of the day his location is alright. There are a bunch of younger kids that need to learn what customer appreciation is and how t o smile. I would not be surprised if this location does not last much longer. I never ever complain even if i get the wrong food at the resturant I just go with the flow. But, the last 3 times I have tried to go to the Lake Orion location at 8:45p or 9pm there doors have been locked and the open sign was still on. I know there print out hours sheet says *hours are subject to change, but, It wouldnt be as much of a hassle if I didnt promise three of my kids ice cream and there is only one entrance to their parking lot bc of construction and with their neon open sign on I would expect their business to be open which makes it more difficult. I now drive to the Oxford DQ off m24 and Dranher they always and smiling faces and stay open till close. (Side note) after leaving the last time I watched three more cars pullup and walk up to the door to not get it. All the are doing is...
Read moreMy kids and I stopped here after picking my son up from football practice. I thought this would be a nice cold. Treat on a very hot day. Instead, I was treated so rudely by a teenage girl this evening and was totally beside myself. I ordered a Oreo cookie dough blizzard for my son, which is apparently called a cookie jar. Who would have known. When nobody claimed the Sohal cookie jar, she tossed it and a couple of minutes later I said I had an Oreo blizzard. She rolled her eyes at me and said that's called a cookie jar. Rudely walked back and when she had my order ready, put it on the furthest possible end of the counter so that I would have to cut in front of the line and the crowd gathered to grab it. Lesson learned, Oreo and cookie dough blizzards are called cookie jars and I will never return to this location. I will spend my money somewhere else. I guess you can't teach...
Read moreI usually never have any problems with this location, but tonight, I went in and ordered a small chocolate blizzard with double reese’s buttercup (which I was clearly charged for when I paid just over $9). However, last time I got this same exact order, it was clear there was a good amount of reese’s inside and was made perfectly. This time, you literally couldn’t see anything in the ice cream or taste anything. I went back in to clarify with the young man at the register and he claimed he ordered double like I asked, but just because he put it in, doesn’t mean it was made with double from the other girl (who also didn’t say it was made with double). At this point I just walked out, and went home and threw out the blizzard without eating any of it....& completely wasted my money. Definitely will not...
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