Oberweis Ice Cream and Dairy Store — Restaurant in Orland Township

We went into the store tonight super excited for the ice cream, we had forgotten masks so we used our jackets, extra T shirts, and all the material we had so that our mouths and noses were completely covered. Colleen, the manager that night came up to us and informed us that we must have a face covering and that the extra material we were using was not in line with their policy. I assure you that our mouths and noses were completely covered, but she said they wouldn’t accept our face coverings. She then proceeded to get close to us and stand within a foot of us as to intimidate us until we stood in the back of the store. My friend (who is a grown woman) was looking at me and Colleen proceeded to heard her out with her hand and referred to her as sweetie in a rude manner. At this point, there was a scene being caused and everyone was staring. We tried to reason with her by saying that we had effective face coverings on, even though they weren’t masks. Our husbands were forced out, I took the shirt off my husbands back to cover almost my entire face and when we entered in, she approached us again and another scene was made when she checked us again for masks. The employees seemed flustered and gave me the wrong shake. Another employee was kind enough to come out and apologize for the way we...

The service was good, however; the spoons that they gave us were dirty. I mean they had leftover chocolate and ice cream on them as if they had been taken from the dirty dish pan. The chair had partially dried ice cream on it, and the floor was full of chocolate and sprinkles. The conversation behind the counter was about how much work they do and if they were compensated for all their work they would make more money. I can only pray that the dish I had my ice cream from was properly washed clean. What I've seen today will definitely have me thinking about whether or not to return. If the floor was dirty and the chair was dirty then chances are the table was dirty as well, I took some napkins and used the hand sanitizer to wipe things down. I was surprised to hear an employee complaining about the fact that a customer went through the drive thru and ordered a single loaf of bread. It's just shameful what banter the customers have to endure when in this...

This was a delightful place. Clean, welcoming, tasty. The employees were very welcoming and patient as I tried to maneuver through all of their selections. I got a waffle cone —that turned out to be very large and interesting— with a scoop of lemon blackberry and also a scoop of mango pomegranate sorbet. The employees were so quick that they brought my ice cream before I even finished paying! I will say that I got a lot more than I expected. It was a lot of ice cream, more than your typical scoop size. The ice cream was flavourful and creamy while Sorbet was very refreshing and juicy. The quality of the ice cream was impeccable, but it came with a hefty price. For 2 ice cream cones with 2 scoops of ice cream each, my friend and I paid $20. I would recommend considering the price before going if you are on a short budget. Overall, this is a really nice place to get some good ice cream. Definitely for a special occasion! The only minus...