Let me start by saying, what a beautiful location with kind, caring staff who went above and beyond to make it a great experience. From the food to the pack leaders, everyone was so patient and kind with my dog who was new to the facility.
Now for the hesitation, as a new business, I completely understand there will be kinks. However, upon visiting, I quickly recognized the issue of having children and off leash pets and parents drinking in the same area. Florida is a strict liability state for bites and children were running around the off leash area like a playground. While I understand the facility wants to be family friendly, a place like barkhaven should recognize and respect the liability that is taken on by dog parents and children are unpredictable - especially around animals. Thereâs a reason that this concept of an off leash kid friendly dog bar doesnât exist elsewhere - it doesnât work and is a safety hazard for both the child and pet parent. Also, the pack leaders ended up having to babysit and reprimand other peopleâs kids and that is not their job. It seemed incredibly unfair to spend their time policing young ones. This was concerning as their time should be spent focusing on the dogsâ play as this is part of what guests pay for.
Please reconsider your policy and have either family friendly hours or have kids only in on leash areas. I witnessed a child smack a dog that was not theirs, multiple people complained to the pack leaders, and this family wasnât removed from the premises. In my time there, multiple customers expressed concerns over this and stated they wouldnât return because of the kids running around.
As a new business, just some feedback - recognize that alcohol, big dogs, and young children do not mix. A dog bar should be a safe place for everyone and should understand that this combination is a ticking time bomb and is one bite, tackle, or resource guarding incident away from a legal nightmare.
Beautiful facility, INCREDIBLE team of staff, bad policy on allowing children. I wanted so badly to love it but wonât be returning unless the policy is changed. Please reconsider for everyoneâs sake and the second you do, consider me a customer again because itâs a beautiful spot with a lot to offer.
Update - I am all about changing a review when things go well! However, lowered by another star because the business said they would change their kid policy in off leash areas. It has been two months and...
   Read moreâ Overall I really enjoyed my experience! I can tell theyâre still learning and growing, but I love what theyâre trying to do. It seems like theyâve already made updates based on earlier feedback, which I really appreciate. There arenât many places like thisâand I hope they stick around! I know Iâll be back. More details of my experience below!
â Small Dog Space Theyâve made some great updates since openingâthereâs now a small dog area, and dogs are allowed inside. It was really nice to cool off indoors when it got too hot.
â Safety There were clear signs that children under 12 arenât allowed in the dog park area (but are welcome on the porch or inside), which I appreciated. It sounds like this was an update based on past issues or suggestions.
â Pricing Prices felt totally fair, especially with how expensive everything is lately. I didnât mind that gratuity was includedâit was communicated verbally to me, but I could see how extra signage on the menu or tables could help navigate miscommunication.
â Parking Parking is limited, but I found free street parking and didnât mind the short walk (my dog actually loved it). I donât think this is something they can easily fixâit just comes with the location. (which is really convenient for me).
â Service If someone is expecting a traditional restaurant experience I could see where they could be frustrated with the service. I actually liked that there wasnât âpressureâ from the staff to buy drink and buy food, but that people could just hangout. With that said, if you do want food or drinks - walk up to the bar and let them know!
â Staff That brings me to the staff - they arenât checking in on you, but when I asked for water for my dog or the wifi password or for anything else they were super nice and did not give off the âbotheredâ energy.
â Barking The space is small enough that continuous barking or rough play can quickly kill the vibe, so I appreciated staff are willing to speak up if a dog needed a break. While you hope all dog owners are considerate, sometimes a little guidance helps everyone have a...
   Read moreWe were really excited to try Bark Haven since itâs so close to a place we used to frequent, Pupâs Pub. We even had a membership there, but parking was always a struggle. So when we saw a post about Bark Haven, we thought it would be the perfect new spot to bring our dog.
One positive is that parking is somewhat easier here. They have a parking lot, plus street parking available, which is a relief compared to the challenges we faced at the previous spot.
The venue itself is clean, aesthetic, and well-keptâthough thatâs to be expected from a new place. The outside play area is nice, with synthetic turf, pools, water stations, and poop bags for convenience. Thereâs also a separate outdoor area with fire pits and seating for those who want to relax.
There is a bar outside that allows you to eat and drink with your pet, which is a great perk. Inside, thereâs a separate seating area (pets arenât allowed indoors).
I will say, it may be beneficial to have a separate area for small dogs vs larger dogsâŠthere was a 3 month old puppy there, which surprisingly is allowed. Not sure if there are any size or age restrictions.
They had a decent menu (Iâve included pictures here), but unfortunately, we were let down by the service. Even though it wasnât super busy, no one attended to us when we tried to order food and drinks after our dog finished playing. We had to go find our own menus, and even after that, no one came to check on us or take our order, so we ended up leaving without ordering anything.
I do see potential in this place, (especially with the additional grooming services they offer), but so far, I wasnât impressed with the overall experience.
Iâm hopeful that it will improve as they work out the kinks of being a new business (and Iâll update my review if they do in our...
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