Firehouse Subs Michigan — Restaurant in Orlando

I freaking love this location! This is the only fire house subs I will goto ! I do not care how far away in the city I live! Every time I go, in, Ms. Page annd Ms Elena are always SO VERY KIND. THEY EVEN CALL ME BY MY NAME!!! Overall, the entire staff treats me with such amazing respect! The greatest team Firehouse could ever have.!! Miss Tilley, Miss Trinity, Mr. Josh, the little surfer kid with neck length hair he is also also incredible!! There are so many other employees that I don’t know by name, but also deserve recognition. They treat you like absolute family.!!!!!The food is ALWAYS AMAZING!!! . Perfect!! I have NEVER had a complaint! Because of their kindness and the treatment that I have received, I will continue to be a loyal customer to the store! Ms. Paige you’re ABSOLUTELY THE MOST INCREDIBLE human being and I just adore you!!! to Mrs. Elena thank you for having such an amazing team and picking the best of the best.!! To Trinity, thank you for always giving me outstanding customer service right alongside Mrs. Tilly, Josh And the rest of you!!!, thank you for AlWAYS taking awesome care of me. The times that we live in now, kindness is so hard to find genuine. These guys at this location, definitely stand out among the rest. !!!! Stars??!! 1,000,000,000 ** Infinity!!!! I sure hope that they acknowledge you for your kindness and outstanding customer service!l Y’all are absolutely outstanding !! Continuously working extremely hard to make sure you always receive a delicious hot fresh handmade sub.!!! Love you guys!!!!! It’s definitely made with love and you can taste it🥰 Thanks...

The management was rude and inconsiderate of customers and their children that environment was not friendly and on all accounts was poor experience at best. My wife went in there during lunch with my children and my 4 year old daughter dropped a sub on the floor and My wife asked for a new one and they agreed to replace but then tried to charged her for it, after the fact. My wife told them they can keep it and my daughter sat there crying because of their lack of customer service and sneakiness to try to charge. All this took place with the crowded dining room in front of other customers. The GM Kelly needs to fine a new line of work. The standards that I've come to expect and accustom to with firehouse subs was not up held today from this general manager and I'm disappointed in that my family experience this with...

This is my favorite firehouse location , I love everyone here and their service except for one person Kiera … if this company/location is going to strive you need to remove her from working here , before she talks or treats the wrong person bad and this escalates I absolutely cannot enjoy my food , getting your order taken is an experience that contributes to you enjoying your food if Kiera is at register DO NOT ORDER if she is making your food DO NOT EAT ! I’m almost 30 years old and in my entire life I’d never act like this at a job it’s almost every time she is there I feel like she’s bothered to even take a...