I am adding to my original review bc they definitely tried to make it right. Gustavo reached out to me the same day I emailed them my info. He was very apologetic about my experience and invited me in to come in and give them another try. He came and personally took my order when I came in and apologized again. I know mistakes happen, no situation is perfect, and he tried to make it right which meant a lot. My order that day was delicious and most importantly correct. Original post: I ordered through Uber along with a coworker yesterday. My meal had some problems. This unfortunately isn’t the first time. It’s been quite a while since I’ve ordered from there bc normally something is wrong with at least 1 persons meal. Normally there would be 4-5 of us ordering online. But I figured this time it’s only 2 meals, how can that get messed up? I was wrong. I ordered a buffalo chicken sandwich with chips. I got fries instead of chips, like happens most of the time. I never complain about it bc it seems like what’s the point. This time I’m saying something bc not only was that wrong but whoever put cheese on the sandwich didn’t bother removing the paper from the cheese. Luckily bc of the way the cheese was sticking out of the bread I saw it before biting in to it. I tried to report on their website directly to avoid posting online but it kept saying there was an error and...
Read moreYesterday my girlfriend placed a to go order - It was a Buffalo Chicken Wrap that was supposed to have no tomato, no pepper jack cheese, add the cheese mix. I opened the to go box and the wrap looked like it had been slapped together, no care in the world and of course, what was paid extra for, the mix cheese, it was non existent. My girlfriend went back inside to have them add the cheese and had to deal with attitude by the cook through the food window when the lady in the front asked him to add cheese... If he had done his job right the first time, he wouldn't have been asked to simply ADD THE MIX CHEESE.
Regardless of the above, 99% of my encounters at this Huey Magoos has been terrible service - I purposely do to-go orders to avoid the workers who clearly don't like their job.
Here is the real kicker, I got food poisoning. After taking two bites of my wrap when I got home, the wrap tasted so off I denied eating any more. I was up all night unable to sleep, extreme chills, throwing up, unable to relax, uncomfortable, and dizzy. Honestly, not surprised after connecting the dots to how awful the wrap looked, smelt, and tasted.
Super unfortunate that this location can't step up their game. If you ever want HM though, the Winter Garden location is amazing every time. Fresh food, super clean, and...
Read moreThis was my first time dinning here and it was an awesome experience. I got me the buffalo chicken tenders with fries and Texas toast. As soon as I walked in I was greeted by the young lady in the front named Kena. I placed my order and she was very helpful. Within 4 mins my food was hot, fresh and ready. The manager Nicole brought me my order to my table. Which was nice and she was friendly. She always asked me if I need anything else. Now I love me some chicken and for the most part I have tried every chicken spot you can think of such as raising canes. Now I have to say Magoo’s was my favorite of them all. Their chicken was tasty and the breading was seasoned delicious even to their French fries. I love the fact they had more variety of different dipping sauce to choose from. Further more another thing I like at Magoo’s is their drink selections from lemonade, green Apple lemonade, fresh sweet tea, and their yummy sweet watermelon tea. They also carry coca-cola products which is a plus. I differently would highly recommend Magoo’s go check them out....
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