So upon walking into this place with my family and a couple friends, I noticed immediately that there were attitude issues from the employees. It was in the evening, I ordered my food and tried to pay with a $100 bill. The cashier, Jazmine gave me a dirty look and said she cant take it bc it was a fake bill. Without even looking or using the marker. I mentioned her attitude and how poor the service was and she said well if you don't like it go somewhere else. From there the order was completely wrong. Ordered a completely different meal from what I ordered and also had to make one of the chicken sandwiches 2 different times bc they weren't listening. Very rude to my family as well. My kids were hungry and we had to wait almost an hour for our food to be finally done and right. As one of my family members was sitting down at the table she noticed an employee walking towards the restaurant drinking a beer. She walked in and suspiciously threw the beer in the garbage. There were multiple other customers and saw what was going on and immediately ended up leaving complaining about the service. Apologizing for their rude service. After some time the manager walked in and she whipped everyone into shape. Never once did she talk to us about the situation but from the way she got everyone to actually work I figured she already knew how the crew was. The bathroom was filthy, the lobby had food and trash everywhere. The countertop felt like no one had cleaned it that day, I would not advise anyone to come...
Read moreVery rude and disrespectful. An order was placed for four orders of 4 for $4. Usually when we’ve made that request they would ask what type of sandwich. This time they did not and we we not aware the screen displayed “JrChzBurger” until we drove off. We arrived at the window and asked why are they all burgers, if was possible to change two to chicken sandwiches, as two individuals did not eat burgers. The cashier at the window suddenly had an attitude and responded with “That is all that comes in the 4 for 4. If you wanted something else you should’ve asked for the $5 biggie bag.” We were quite unaware that this was the new thing. So we asked to replace two burgers, she then turned to who I would assume is her manger because she had to input something on the POS for her. As the manager walked towards the POS, she blurted “Its already cooked!” We understood that there may have been some changes, but their behavior was very nasty. The cashier then slid the window shut and went on her phone. When the sandwiches did arrive, the bread was cold. The sauces she asked at the window were not in any of the bags given to us. When the cashier gave us the bags, she slammed the window closed, so we sat there to wait for our sauces. She opened the window and dropped incorrect sauces in our hands and slammed the window closed again. How do these people get/stay hired?? They have no...
Read moreNasty attitudes poor customer service ..I came and ordered food the first time I ordered two honey butter biscuits I guess the person taking orders didn’t hear that because I only got rung up for one ..no problem mistakes happen I didn’t say anything I came back around to order the one I missed . When I got to the window to pay again the young lady proceeds to tell me you’re not missing anything you only ordered 1 in a very slick way when I never said I was missing anything . She just jumped to conclusions assuming I was trying to get free food or something mind you she’s also rolling her eyes while taking another order because the people said they would like to wait for chicken to come out ..she was very disrespectful mumbling and cursing saying things under her breath bi had cake through the drive through again because of her mistake. Then I asked for a syrup she tells me that’s gonna be 50 cent again no problem I agreed to pay I guess she didn’t think I would want the syrup after she told me that because she started doing something else when I told her again I want the syrup she paused and caught another attitude I don’t know her name but today is Dec 10 this was around 9:30 so whoever was in the drive through between that time I know where to not come when I...
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