Wendy's — Restaurant in Orlando

A lot of bad workers there. I didn't know that you guys allowed your employees to be on Instagram and tick tock constantly while they had a full drive-thru in line. My order took 30 minutes. I don't know how a biggyback takes 30 minutes. I placed my order before the drive-thru line. I place my mother before the actual line inside the restaurant. I actually use their automated service and they still took 30 minutes to serve me my food because they were too busy on tick tock come on!!!! Oh and then on top of it you guys have no tomatoes but still want to charge full price

Today is August 21 this is getting out of hand. If you guys are going to charge full price it's for you guys to have all the ingredients and condiments that go inside a meal or a sandwich. If you guys don't have it, then it is your duty to inform the customer at the window or at the service counter that you're not fully prepared to make the sandwich or the meal as it comes. I am tired of getting overcharged for items you guys don't have to make properly. I was missing my lettuce and my onion after. I did ask for it and nobody told me that they were out. On top of the garage, the window was like pressing me to finish the ordering fast. She had no patience whatsoever. I had to ask her three times to breathe so that I could place my order. I shouldn't be rushed at the window at all. Today is August 26th where I experience the same. B* they did not include my sauce. It didn't tell me they were out of certain ingredients for my burger. So what I'm going to do now is that tomorrow I'm going to wake up bright and early and call corporate since you guys have kept ignoring my comment and other customers comments on a regular basis.

If you guys want to call this a Wendy's it better follow through with Wendy's policy. This Wendy's is not a buying through none of your policies and y'all just brush him by it not answering any review in. Regards to how bad the services so I'm going to take matters into my own hands and I am so sorry of somebody gets penalized because you guys chose not to do what you're supposed to do in the...

So usually I avoid this Wendy’s at all costs, and drive a little farther to go to the Wendy’s on turkey lake, and tonight I am reminded why I avoid this Wendy’s on major blvd at all costs !! In case the owner/ supervisor wants to reference this order, my order number is 4845 , I visited 10/14/25, @ 8:52 PM . I spent 41$ and that’s quite pricey for Wendy’s but I needed a quick dinner solution and honestly it feels like I took 41$ and threw it in the garbage. Food quality was terrible. Looks like they slopped the sandwiches together as if they were in a sandwich race competition for the circus, additionally we waited a good 5 minutes for it also to be cold. Cold and sloppy sandwich’s . Also, it wasn’t fresh. The fries were definitely double fried and the chicken was also double fried as we bit into rock hard chicken sandwiches. So cold , sloppy, rock hard food that would keep any dentist in business if I tried to take another bite. Really disheartening that I specifically requested no bacon on the jr cheeseburger for my son who is allergic to pork and had he opened the sandwich and bit into it, I would have forwarded the hospital bill. Very displeased, very disappointed, very dissatisfied. The best part about the whole interaction was the young man that served us. The receipt says his name was Jean, he was pleasant . We asked for sauce and he said he had to charge us but when I showed him the bag had no sauces for the nuggets he politely apologized and gave us the sauces. Outside of Jeans’ customer service I am writing this review out of my anger that I just threw away 41$ down the garbage on food we didn’t eat because of how terribly cold , sloppy, and displeasing it was. Thank god for cereal ! Although a nice hot meal we paid for would have been much more appreciated. 0 stars . Wendy’s on turkey lake takes a long time to get the food, but at least the food is always fresh and hot. I should have just did the extra 7 minute drive...

I've made two visits here, and both have been awful experiences. When I ate in, the dining room was filthy. The floor was covered in garbage and there were no clean tables. The only clean table was occupied by the manager who was on his personal phone for the duration of my visit. The restaurant was understaffed, and the few employees scrambled to fill orders while the manager was sitting in the filthy dining room on his phone. Nobody was in a hurry or looked as if they knew what they were doing. The cashier was understandably frustrated and treated guests who were also frustrated poorly. My sandwich came out with lettuce so old looking on first site I immediately removed the green from my sandwich. My fries were cooked so well they crunched in my mouth. On a positive note, the garbage cans on the way out were only half full instead of overflowing as one would expect at this point. My drive through experience was not much better. I repeated my simple order several times to the employee before it was accurately input into the system. Then I waited 25 minutes between ordering my food and pulling up to the window. Upon reaching the window, the employee asked me to recite my order all over again while she re-entered it into the computer. I handed my credit card to the employee to pay. Another employee passed me my food surprisingly quickly. Then the employee at the window went to hand me my card, but decided to pull the card back just as I was about to grab it from her hand. I received a lecture on how everything was going to be fine and how we all need to slow down and take our time as she held the card just out...