I went out with family (4) on Mother's Day (May 9). First time there and at about 50% capacity. We ordered drinks and two appetizers at 12:30 pm. Another table was eating their food, left, the table was cleared and another family sat down and ordered. They were served there food. At that point we were waiting 1.5 hours for our appetizers and food. I tried to talk with the waitress and she walked away, I entered the kitchen and asked if we could get our food. So about 2.25 hours of waiting. At this point about 25% capacity.
Another waitress came out and apologized and said it would be ready in 4 to 5 minutes. 15 minutes later we received our food. The appetizers were hot but the sandwiches were cold, not warm. I can only assume that the food was prepared a couple hours ago.
The waitress asked if we wanted boxes to go and we did not want to make a scene and said no. We did not eat our cold food as the food was not eaten!!! We did not eat the cold food (should have been "hot" or at least warm) not ambient temperature.
This was the most terrible service I have ever encountered in the Fox River Valley, and as we did not eat the cold food (should have been "hot") not ambient temperature.
The restaurant in Neenah is fantastic but this is below a zero!!!!!!!!
re: the response from the owner Just received the answer from the owner, confused as to why the other table that was seated afterwards about 45 minutes later ordered and received their food and we did not (how can you blame the cooks?). Poor excuse as the cooks made their meal and had more in that party. I believe our meals were prepared by the cooks and not brought out by the waitress. Extremely poor answer Mr. Greene, blaming the cooks who probably did their job and not the...
Read moreSo on a Sunday afternoon past peak time (1:30), the place was about half full, but most tables were just finishing up. There were 6 of us and we found a seat right away. I took my menu pictures at 1:35, but it wasn't until 2:20 that our food finally came out. So minus a star for that. I usually understand a busy kitchen, but the server never came to check on us or let us know how much longer the wait would be after giving us our drinks until our food came out.
I started out with the bad, but everything else was great.
The food wasn't the most stellar, but good, and the vi best were pretty cool. I wasn't feeling a beer this particular day, but they have an awesome selection of drafts and I would love to come back to try some.
My wings with the bone dust rub was really good (I think I had the best dish from among my group) and the side of parmesan garlic sauce was good too, but I'd like to try something else next time.
Hubby had the pour house burger, and said it was a good burger. I just realized that I didn't get a taste of it. But whatever sauce it was that came with his side of sweet potato fries were SO GOOD!
Everyone else said their food was good.
The server who took our order and brought our drinks was still around when our food came out, but he didn't bring our food. Samantha took care of us afterwards, and was quite efficient and nice once the food all came out.
Note that they will charge you an extra 2.9% for credit card payments. This is a pet...
Read moreWe stopped at Greene’s Pour House at the Granary during a road trip from Milwaukee to Wausau, hoping to find something unique and local instead of the usual interstate fast food. Although it was a bit off the beaten path, driving through the university area and catching glimpses of the river made for a charming detour.
The venue itself had a real great atmosphere, and the selection of beers on tap was impressive. From Wisconsin staples like Spotted Cow to an array of microbrewery options, there was something for every beer lover.
For appetizers, we went with a dozen wings (dry rub, lemon pepper) and a pretzel served with beer cheese and honey mustard dips. The wings were solid—good size and cooked well—but the dips were the real stars. The beer cheese, in particular, was some of the best I’ve had, rich and flavorful.
Being Friday in Wisconsin, I couldn’t pass up the fish fry. It was decent—not the best I’ve ever had, but still satisfying. I swapped the fries for tots, which turned out to be a great choice.
Despite it being a busy Friday night, the staff were friendly and accommodating. We waited about 15–20 minutes for a table but were given the option to dine at the bar, which was a nice touch.
Overall, Greene’s Pour House is a great spot if you’re looking for good beer, great appetizers, and a relaxed, welcoming vibe. Definitely...
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