Hello ! Mr. or Mrs.Seaman!I never told you not to come back! Actually I was waiting for you to come back last night !And why don't you come clean about it! You ordered Kung Pao chicken and we made It for you , then you call back and told me that Kung Pao Chicken you had before never had peanuts on it , and always has broccoli in it, I told you kungpao Chicken supported has peanuts on it ! then you yell at me you said you'll come back and you want us to remake the Kung Pao Chicken for you, I said I will wait for you to come back and I will do whatever you told me to do! Before I finish speaking, you just hung up the phone!! Actually what I want to say is that we will do it the way you want because obviously the Kung Pao Chicken you want is different from ours,What we want is to make the food you like!! When I put your number in the system,I found all your previous orders ! What I can see is that ,you has ordered the Boneless Spareribs combo,you had ordered Orange Chicken combo,Chicken with Snow Peas,Chicken with Mix Vegetables, Chicken with Garlic sauce, and you have never ordered Kung pao chicken before ! So there's only one truth. You ordered the wrong meal! And what you trying to do now is to ruining our business! ! I’m mad, I was not, but now I am!because I did what I was supposed to do, and what you gave me was a false accusation! Yes! My English is not so good,but I will not allow you to frame me up! I respect all customers, but not liars Fortunately! Most of our customers are very nice! Please stay healthy and...
Read moreI've come here before & have had food from here many times & was happy, this time not so much. I'm also only writing this because I gave them a chance to rectify the situation at the restaurant & I feel they didn't. I ordered the pad Thai, which I guess I should've known better, but the noodles were over cooked, mush, complete mush. The flavor wasn't there at all from what I'm used to everything else I've eaten it & it was served with a lemon wedge, not lime. Myself & my daughter tried to eat it but we felt it was inedible. They asked if we wanted another dish or discount. We had errands to finish running so we opted for the discount, which I figured would be the plate taken off the bill, no they only discounted 15%, which was a little over $4 for a $12.50 plate that was overcooked, bland & didn't taste like the dish I'm used to. I was extremely disappointed, I doubt I'll...
Read moreI have been a loyal customer of Royal Kitchen in Oshkosh for the past 7–8 years, and I can confidently say this is the most authentic and delicious Chinese restaurant in the area.
The restaurant is small but beautifully decorated with a warm, traditional Chinese atmosphere. Prices are very reasonable compared to other places, and the portions are just right—not overwhelming, but enough to satisfy without waste.
What makes Royal Kitchen stand out is the flavor: every dish is well-balanced, not overly salty, and never greasy. The cooking feels light yet full of taste, which makes it enjoyable even for those who are picky about Chinese cuisine.
Whether you are a local in Oshkosh or just visiting, I highly recommend trying Royal Kitchen. It’s a hidden gem that will not disappoint true food lovers.
From Lucy...
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