Came to this location at 10:30 am. The wait to be seated wasn’t too long since multiple elderly were paying. My only concerns: it took 35 MINUTES to get our breakfast. We got Janessa (per the receipt) and shame we didn’t get another more attentive server. Not a single check in/update (as to why it was taking half an hour) until my husband finally asked a waitress (not in our area) about the wait. Heard her shout, “Is this Table 40’s?!” in the back and our actual waitress finally brought the food out five minutes later. Only I received my food, my husband waited STILL for his breakfast burrito which was placed at this point 40 MINUTES ago. My dish was semi cold, and once she brought out our breakfast, did not ask or allow the time for us to ask for other sauce options. So we waited again for a few minutes until my husband flagged her down again to ask for steak sauce and the salsa that was supposed to come with the burrito but did not because it wasn’t checked before being run out??
I am actually disappointed with the service and the food. The quality here does not seem to par with its sister locations around the KC area. Please, avoid this IHop until they have their ducks in a row. I highly recommend the Legends location. Much better...
Read moreVery disorganized business was slow service was even slower they do not offer they do not offer senior citizen discounts or AARP discounts no discounts at all what kind of cold one received very slow no apology young lady was very nervous and had no knowledge really of what she was trying to accomplish she had very little training better personality was very nice the knowledge of her job was not there the support of our job was not fair follow up from manager doing a rock around was not there in all very bad experience ever had is going to IHOP IHOP restaurant at least three times a month if not more and it was just not a good experience at all I did not hold up to the IHOP expectations I would never visit that one again so sorry they need more training they have no 101 training no walk around no greeting no hospitality I'm very sorry I never go there again and I would never tell anyone to...
Read moreMy wife and I saw the new ihop open and we decided to swing by. Overall it is one of the best ihops we have tried. Pros - New facility The food was good and actually matched the pictures on the menu, which pleasantly surprised me. The staff was fantastic! Dani was there with a smile and help navigating the menu. She even helped sort out my wife’s vegetarian concerns. Con’s - the eggs portions were strangely small
Overall, I would go again. Especially if we can sit in Dani’s...
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