Subway — Restaurant in Overland Park

Stopped in for a quick sandwich and wished I had cash on hand instead of a credit card. I wanted to tip a gentleman named Thomas! He was very courteous and helpful! I have had him craft my sandwiches before, and he does it with professionalism. I once worked at Subway, and I know how it is to deal with chains of people at a time. He treats each person individually and with respect. Kudos to Thomas and kudos to the man/woman that hired him! He is a keeper for sure. If I had a business, I would most certainly hire him! I wish I could post a picture of the sandwich he made for me. Thomas the artist! Thanks again guys! I'll come around more often. - On a different topic, the upset gentleman who thinks everyone should just get fired has no idea what he is talking about. I'm sorry your sandwich was wrapped incorrectly, but welcome to fast food. If you want a perfectly wrapped sandwich, ask your mother to start packing your meals. It's fast food, get over yourself. No one deserves to just be fired. If anything, a firm talking-to would do just fine. This Subway is clean, fast,...

Food tasted fine, but the service and location were sub par. The location itself seems to have everything out of order, but I get it as it happens. Their attitudes towards everything made me think that this is common place.

The person taking my order must have been pretty sleepy as they had to check several times on what I wanted even though I had just listed it out for him. I get asking a few items to confirm, but this wasn't that.

After that I tried to pay but as my was paying the person walked off from the register to do something but ended up watching a video on his phone. My card didn't go through, but I almost walked out without paying as they couldn't even wait for the sale to finish before walking off even though everything looked...

Very slow service with one customer behind us. My boyfriend and I came in early this evening and proceeded to watch a fly crawl all over his sand which in the process of ordering. Then before we were done ordering we were already charged I didn’t get my sandwich how I preferred I know it’s not a lot to fuss over guacamole on your sandwich, but I even offered to pay separately for it and they still refused. I’ve worked in the food business a lot of years and no matter what even if I got a customers order wrong or missed something, I always fixed it, covered it myself, and stand by the code that no matter what a customers satisfaction is always first, and they are always right. I don’t know, maybe it’s just me but I’m not happy...