I felt like Rasmussen was very dishonest with me. I ended up leaving the school mid semester to pursue a job opportunity. Before deciding if I was going to finish the semester or leave in the middle I spoke with the advisor. I wanted to make sure i was not going to loose my Pell grants or have my loans returned. This was very important to me because I was moving for the job and taking on a lot of new expenses. I did not want to be hit up with a big balance that I needed to immediately pay to the school. She didn't know the answer when I first asked so she said she would check to find out on it. The next time I saw her she assured me that I would not have a balance due to the schools and the only thing I would have to worry about is paying my student loans when they become due. The director of the campus Jay even came out to say everything was taken care of and wished me luck in the future.
A couple months later I started getting letters and emails saying I owe a balance to Rasmussen and that I need to pay before it is sent off to collections. I contacted Jay asking what could be done about this since I was told wrong information by him and the advisor. His response was "there is no way we would have told you that because we don't have that information. " then he asked me "what do you want me to do about it." I said I would would at least like to have more time before it's sent to collections. After we got done talking I felt like he was going to try and help me. A week later I got another call from their collections department saying I need to pay my balance and when they read the Jay's note he was basically just calling me a liar saying "they wouldn't have told me that."
This whole time the school would never acknowledge that they made a mistake and were not very understanding or helpful in resolving it. Pretty...
Read moreThis school started off with great potential, but as the pandemic hit, it failed to take care of its students. My husband was a nursing student who worked extremely hard, but when in need of assistance, he was not met. Expecting students to retain information with no hands on experience nor a classroom environment, especially nursing students, is unacceptable. After being dismissed for failing a course, he inquired about returning. They informed him that he could not return for four quarters, but even if he did return, all of the nursing courses he took would be expired by that point. He would have to completely start over if he wanted to return. Almost two years of hard work was completely wasted with nothing to show for it. His professors were less than helpful, as was his advisor. He tried to appeal his dismissal, as he is a veteran who struggles with PTSD and learning completely online (not at all what he signed up for either) was extremely challenging for him. They denied his appeal and did not show any sort of understanding. Many of his classmates also struggled as well. I wish we would have gone a different route and not wasted so much time and money on this...
Read moreLove this college. I am getting my degree after being away from school for a bit of time. From enrolling to engaging advisors and person willing to help with a smile on their faces, I didn't feel weird seeking help when needed. My advisor is exceptional as she was always there to shoot me a reminder about my classes, help me figure out financial and was able to explain to me m courses and the actions I need to take to finish. I know have a clear goal of what I need to do and even going to do when I graduate and the advisors are totally on board and helping me.
I lost my mother and I couldn't just..do anything... My advisor gave options and was so helpful ..I was able to take a break and pick up right where I left off when I was ready to return. Overall I don't think I have the appropriate words to describe how much I love the college and those who work to help students each and every day.
So if you think your too old to go back to school, think it will be hard, trying to find a school for ... Take in consideration for Rasmussen.. with the advisors, and professors you are bound to achieve every goal you have educationally...
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