Chick-fil-A — Restaurant in Oxford

Forgot to put the sandwich in the bag on an order totalling like $25... herded me out of the drive through like cattle before I could check... ruined lunch with my kid... I went back after lunch and told the story to the figity Jim Nabors of a manager... was looked at with a hint of skepticism and refunded for the price of the sandwich alone... I'm a businessman and have worked in customer service and the restaurant industry before, so I can commiserate... But I can also tell you this with confidence. You suck.

So, post your canned response saying that it was my fault for not checking the bag, or that you did all you could do to make it right. Or that you've only been open at that location for what, now, like a year??... And I'll just leave this 1-star...

This is, without a doubt, the worst Chick-fil-A I have been to. The food is always good, but the service does not come close to what I've come to expect from Chick-fil-A.

They hardly ever have the mobile order line open all the way through, so what is the point of even using it. When you finally get to the window, you are ignored most of the time. I sat looking at my order the last time I was there for 10 minutes before anyone even acknowledged I was there.

I liked the idea when this opened up because it was closer to my office. I have started going back to the one on Jackson Ave now because I can actually get back to the...

I ordered 3 lemonades at the counter inside, there were 2 people ahead of me in line. 15 minutes later I asked for my money back as I still did not have them. The staff couldn't figure out the computer as I had paid in cash. Magically, the lemonades came up in 60 seconds. Two weeks ago we waited FORTY FIVE MINUTES in the drive through for 2 chicken soups and a #1, hence me going inside this time. Will never darken the door here again. Nothing but excuses, no change in the...