Update! Jason almost made me cry this morning, yall!I decided to get another smoothie this morning (The Hulk - Chocolate) and I was less than pleased and Jason succeeded my expectations. If you're having any trouble reach out directly to him. He genuinely cares.
PALESTINE SK CUSTOMER SERVICE 1000/10. You can't beat it with this man. This makes me so proud to have him as the ower of the Palestine location Cleanliness-10 Friendly- 9 Smoothie Consistency- 10 App Scan to Pay - ZERO!!!
Never use the App to Pay! And Never let them scan twice, you will be charged twice for probably 2 different drinks. I don't believe its intentional BUT it has happened to me multiple times.
I'll take a little break from Smoothie King! I'll be back BUT not...
Read moreWent through the drive through and asked for frozen yogurt in my smoothie, they said they were out so I said it was fine and said to not put any yogurt in it. I pay and leave a tip, then I see they charged me for greek yogurt, so I ask them to remake my smoothie with no yogurt and the girl could not understand that I did not want any yogurt in my smoothie. She asked me multiple times how I wanted the smoothie made and every time I said “I want the pineapple surf with no yogurt”. She didn’t even offer me a refund for the greek yogurt she charged me for, I had to ask about it and she said there was no way to refund my card so she had to give me change, and then she dropped part of my change on the ground. Good smoothie but overall not a good experience and definitely not...
Read moreI recently had the pleasure of visiting Smoothie King and was incredibly impressed by one of the workers, Sarah. From the moment I walked in, she greeted me with a warm and friendly smile, making me feel welcome. Her knowledge about the menu was exceptional, and she offered great recommendations based on my preferences. Sarah was efficient and made my smoothie perfectly, paying attention to every detail. Her positive attitude and excellent customer service truly enhanced my experience. I will definitely be returning to this location, thanks to Sarah's...
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