McDonald's — Restaurant in Palm Springs

Very disappointed that McDonalds corporation would on one hand offer $1 soft drinks to help financially due to Covid Hardships, but on other hand close off any access to McDonald's food unless you can afford a vehicle to go through their drive through. They have allowed no access into McDonalds for over a week now to even order your food. One gets to just sit there and watch others drive up, order, and leave with their food as car less Customers stand watching this lazy effort by McDonald's to save payroll and simply not even offer a door person to help coordinate a non drive up food order during this time of covid. To make matters worse for those with EBT Food stamp card holders, they are left especially and unfortunately hardest hit, as McDonald's is the only food chain where EBT card holders can get a hot meal, as they are prohibited from even buying hot Coffee at an Arco and 7/11. Yet McDonald's seems to have a back door exclusive with our Government to allow them to serve hot food and hot drinks to EBT Food stamp Citizens. But like in this very issue in Palm Springs, where McDonald's now has limited its access to those very customers unless they have a car for their drivethrough service. The very customers their $1 drink item caters to yet EBT card carriers can only look on as others are given special yet basic privelidges over others in this country with the help of the McDonald's franchise and State of California. And this is how we are supposed to help our Citizens stay safe and healthy from Covid during these winter months, by having their main opportunity for a hot meal taken away? This is what happens when Government via Food Stamp EBT program offers k ly to McDonald's team up to offer the only place to go for hot and prepared food, but only if you have a car to go through their drive through. Otherwise enjoy your grocery store cold cuts because there is not currently any other options available for hot food for our most stricken and most venerable in...

Great new remodeling of the interior, patio, and kitchen area as of November 2023. I am a big fan of using the app because it's easy, convenient, accurate, you can find great deals exclusive to the app, and you can accumulate points per dollar spent rapidly for free food! The remodel is great! Now, when dining in, you have the option of table service! The decor is modern and chill. They did away with self service soda, lids, and everything else that usually leads to a mess in favor of more seating and a great use of space. You can order on line, drive thru, at kisok, on app, or at the counter. This visit I wanted a quick bite to eat and got a great app deal on large fries, a spicy McChicken, and a medium coke. Great value pricing for my meal too! It was ready on time when I walked in. The dining room and patio areas were clean. The restroom was clean also. I decided to sit at one of the tables inside to eat and glanced at news every now ans then on the big screen TV they have to one side on the wall (nice touch)! Volume level was normal (not loud but just right!) Because the remodel has closed off the kitchen area, you don't hear any sound coming from it so it's a very pleasant atmosphere. I've always like this location. Their employees are friendly, efficient, and keep things moving along. Food. Great! Spicy McChicken with your typical lettuce and mayo. I add a hefty layer of fries to give the sandwich some more volume (personal hack). The fries are truly the best fries in the fast food world especially today when they were fresh and HOT! And fountain Coke there always tastes perfect. It's a fast food five stars from me. Plus bonus points for the cool remodel. And the staff there...

I am totally shocked at what happened to me at store 32041. I went in tonight to get my LARGE strawberry shake and large sweet tea. I waited at the register while two workers stood in the lobby talking. The drive through guy told one of the guys he had to help at the register. Randy said he had other work to do. Finally Randy came to the register. I ordered a large tea and large strawberry milkshake. After he charged my credit card he said we might not have any more tea just grab another drink....REALLY????? No I paid for a tea. I waited for my shake he makes a SMALL MILK shake that was SOLID WHITE. I said this is suppose to be STRAWBERRY and LARGE, He then MADE a LARGE WHITE SHAKE. I said this is Vanilla he said no it's strawberry. I tasted it and NO IT's VANILLA!!! He said, Well I pushed the STRAWBERRY BUTTON!" He then went to the machine and kept pushing the button and white ice cream kept coming out.....LOL......Are you serious? I ask for the manager which was Maria she said she could see a little RED......LOL and perhaps the strawberry was out. This was a TOTAL CUSTOMER SERVICE FAILURE. The Regional Manager needs to get involved in this store. These employees are simply out of control and ruining the business. I am a DAILEY customer tat this location but I AM DONE! They should CLOSE this restaurant. If nothing else train your people color codes when it comes to FRUIT...Let's start there! No wonder this place had TWO stars....