Milky Ways Cereal Bar — Restaurant in Palmetto Bay

Took the family here with my 6yr old daughter and upon arriving it was easy to find. Located next to a barber shop the sign was visible and the location had easy parking. Once we got in this was probably the only thing that bothered me was the smell of Marajuana in the store. It was very strong and prominent. There was a family in at the register/service area. And I can say we where not told anything. Looking around we notice the wall to our left had all the diffirent ways to create a cereal shake/ ice cream ect. The room was long and fairly empty except for the few sitting area and some video arcades, and a hedge wall with neon sign for pictures. The venue seemed clean as well as the area I sat at was clean. Upon getting to the bar service are it was pretty straight forward. 2 young girls in Hoodie sweaters asked what would we like and what toppings we wanted. And they began to make them. One took the order while the other wrote it down and began to make them. It was fairly quick and the product was good. The process of the machine was the coolest part as I had never seen that and everyone seemed to be intrigued by it as well. One we recied the ceral ice cream we said thank you as we had previously left a tip prip to, the one girl smiled noded then the two girls immediately went to back area. My daughter took a picture in the photo area and we left as there was nothing left for us there. The music playing was explicit so we figured we would take the treat elsewhere. The few small problems is why I'm not giving this a full 5 stars. Service was enough to what was needed and the smell with the music just didn't match a cool new idea concept. Don't get me wrong I loved the songs but for a family friendly treat having the radio edit can go a long way. I'm not sure who was smoking or what brought the smell in but for how strong it was in the room it seemed to have happened inside the store as the smell was not outside or even when we approached or walked around. Service was there but just enough to get us in and out and nothing more or even welcoming/ friendly ect. 4 stars for the tasty treat and creative concept. We hope to someday come again and hope for a more engaged and fun time to re write...

The product itself is a good treat and the staff was very nice when I visited. However, there were a couple of shady things I didn't like and you should definitely be aware of. First, the prices on their website are a lie. The items are much more expensive now. We're talking more than a dollar increase per item. So you should be aware that their prices are not what they say they are. Second, and the thing that REALLY bothered me, they don't make you aware of the fact that they charge you for credit card use. They ask you if you're paying with cash or card, but when you choose card, they don't let you know they will be charging you the credit card fee. You find out later, when you realize you've been charged even more. I know there are places that do this. But the least they can do is let you know and give you the option. Another small detail that might not bother a lot of people but it's kind of annoying. I had a milkshake amd their straws are too short. You have to keep pulling it out with your fingers and it gets sticky fast. It's just a bothersome detail but nonetheless, it's part of the experience for this place. So yeah, you should be aware of these things. Especially the extra fees they don't bother to...

I have been here about 10 times or so...and I love this place. However, it's been a couple of months since the last time and things have changed. The prep counter was a mess..and the employee wasn't all that polite. He had his hair dangling over the ice cream while preparing it and his mask half way off his face. He also didn't say thank you or anything. I would like to chalk it up to a bad day...but when it comes health hazards, that shouldn't be compromised. Also when u put my rewards in, he said he didn't see it..when I clearly pressed redeemed rewards. Idk if I would come back. The ice cream isn't cheap..so they need to have good customer service and keep the...