I recently visited this restaurant for the first time and had a pleasant interaction with a polite and professional male cashier. While I briefly stepped out to grab a drink from Jamba Juice, I decided to return to the restaurant to enjoy my meal due to the hot weather outside. Unfortunately, I overheard a conversation between the cashier and a female staff member, where she expressed her dissatisfaction with me bringing in a drink from outside, despite the presence of a sign in the window. This exchange lasted for about 7 minutes, and it made me feel quite uncomfortable and unsettled. I want to apologize to the cashier if my actions caused any trouble for him, as I didn't initially plan on dining in. After finishing my meal, I approached the cashier and expressed my apologies for any inconvenience caused. Given that I was tired from work and overlooked the signage on the door, I hope the staff member who scolded the cashier can learn to handle such situations with more professionalism. Unfortunately, due to this experience, I won't be returning to dine at this...
Read moreI originally went to the Chinese restaurant next door them called China Dragon, but discovered they were closed when I got there. I was hungry and wanted to pick up food on the way home from work after 5pm on a Thursday night. I ended up ordering a regular sized Hamburger Steak plate and 3 spam musubi. The worker shared the Chinese restaurant has a separate arrangement when I asked why they were closed. The Chinese restaurant and Hawaiian restaurant share an open dining space. The spam musubi was well cooked and wrapped with the perfect sauce. However, I didn’t have a great experience with the hamburger steak plate. It tasted bloody like it wasn’t well cooked or like it was old meat, and the gravy was seasoned with some curry tasting mix that was slathered all over the rice. It upset my stomach and I couldn’t finish it. I threw it away. The total for my order was over $20. I am Hawaiian and have made my own hamburger steak, and have had better at Island Sushi Grill and Ross J’s. I won’t be...
Read moreCame for lunch and after paying for my Bbq mixed plate I asked for ice for my drink that I brought with me and was told the ice is only for drinks. Are you kidding me I just paid money at your establishment and you can't provide some ice... CHEAP!! Had to wait longer than was told which I was the only one in the restaurant waiting. While waiting I witnessed an irate customer requesting their money back due to being charged twice. The employees started yelling and cussing at the customer to get out of the restaurant...I thought customers were always right well not at this place. Now for the food, the beef short rib was missing some of the meat... See picture. The meat was not sauced like other Hawaiian bbq places I've been which made the food very bland. I would not...
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