Del Taco — Restaurant in Paradise

I go to this del taco every now and then, because usually the fries are always over done and the people working obviously hate their jobs I usually avoid it, but today I decided to give it another shot. The drivethru cashier was downright rude and disrespectful. I am a very polite person, as I have worked in customer service for over half my life. I always say "yes please" and "thank you" when I order. I drive up and she goes "welcome to del taco how are you hold on" without taking a breath and with the dryest tone ever. I asked for a medium #9 with no lettuce on the taco. I had to repeat no lettuce 3 times before she acknowledged it. I get to the window and she snatches my card from my hand, then shoves a drink in my face and yells "here". I'm looking at her like she's crazy the entire time. Then she hands me my card back and shoves the bag in my hand and sarcastically says "no lettuce" and slams the window. She didn't give me the receipt and had no name tag on, otherwise I would have called the corporate number. This chick obviously hates her job/life, but she needs to put that on the backburner while she helps customers. I've had bad days, but I suck it up and put a smile on my face because it's my job. If she worked for me, I would fire her. OH! And she only put 2 packets of sauce in my bag. If you hate it that much, find a new job. I was super polite and said please and thank you many times. If someone asking for no lettuce 3 times because you didn't acknowledge it triggers you, then you're a sad person.

She was drive thru cashier at 11:50 AM on 12/3/2017, the time I ordered.

Avoid this del taco, because this is the caliber of...

The food here was amazing loved it! I hate to be the nosey type but I just feel this has to be shared because this poor girl! I went in to eat today and was sitting in a booth behind these 2 lovely ladies well on of the ladies gets on her phone and it looked like she did not seem to hear one of the workers telling her she can’t be on her phone the worker continues to walk up to her and SLAM her computer shut and yell at her telling her “ go get on the floor now” meaning to work in the kitchen. This girl instantly filled with tears I can clearly tell they were taking some kind of test because I could see the other ladies screen from where I sat. A little while later I go use the restroom and the same girl comes into the restroom and sits in a stall and cries. She then gets on a phone call and tells someone on the phone she wasn’t able to fill out paperwork for a hall of some sort on time because of the said incident happening which I’m guessing is why she was on her phone in the first place and since it was non refundable that she doesn’t have another 400 to be recharged but this is the part truly broke my heart because she said next that she feels like she failed her mother cause she didn’t go to her funeral and now is failing her even more because she is unable to pay for this hall! I feel this company needs to have a heart and work with workers instead of bring them down it’s just sick! This poor girl lost a mother and instead of pulling her to the side to give criticism she does it in-front of a lobby full of people...

I’m giving this location one star because today 5/13/2021 at approximately 1500 hours I was at this location after being at a job interview all day and I hadn’t eaten anything so I decided del taco would be the way to go. So any way, the young woman at the register was nice, she did her job everyone was doing their jobs and provided great customer service except for one older Latino gentleman who appeared to be the manager approached me as I was trying to eat one of my tacos and wait for my Uber and informed me that I am not permitted to eat inside due to COVID-19. I nodded my head with a full mouth and placed my food back into its bag and proceeded to wait for my Uber because it’s 108 degrees outside so I definitely don’t see myself waiting 10 minutes in the heat when I just spent about $20 on food in this establishment the least they could allow me to do is wait 10 minutes if I complied and stopped eating when I was asked to. But the guy continued to harass me and ask me to leave even after I told him that I was waiting for my Uber. He needs better training because if I was ignorant I would’ve caused a scene in there. I did not leave and I waited for my Uber any way as a paying customer but I think he had a personal issue with me being there... I will definitely be contacting the...