The lady seemed rude all because the price didnt match up, and she acted like she had an attitude when she went and told the manager, the manager didn't even apologize, looked at me or nothing. They treated me like I was an inconvenience and then when I apologized for being complicating the rude cashier decided to say I don't know the menu sorry. Like it was hard for her to do and then on top of it she didn't add my butter, so I had to be one of those people and be like is there butter on it and the nice gentleman said sorry no and did it with no problems. Your store is poorly run and need new employees besides the man who works in the kitchen and did my sandwich he was the only nice one who made eye contact out of the 3 I interacted with. I get the drive thru was busy but inside wasn't. Then the lady walk in back and I'm pretty sure she was talking about me because the guy standing back where she was hiding behind a wall looked at me. I get Tim Hortons from Emerson Ave all the time great customer service but this location could use their kind of management or employees because I didn't feel respected. So please do better. I work in fast food and this isn't...
Read moreThe vetting process with which you are hiring your employees will cause your franchises to underperform until they all fail in wood county. Mark my word. I don't know if this has been mentioned in any other reviews [besides my review of the Emerson Commons store] but your coffee is essentially bilge water compared to the Vienna store. I don't know how anyone allows it to be served to innocent people. Not sure if maybe the machines haven't been cleaned since 2003 but that's what literally every cup of hot coffee from the Parkersburg store tastes like. This review barely scratches the surface of the depth of my grievances and disappointment with every franchise in this area. I don't have the time or energy...
Read moreA colleague and I stopped here on our drove back from a business trip. We choose the drive thru as we really just wanted to complete our journey home The drive thru waa pretty monotone. When we asked for the number 7 she asled if we wanted the combo, pet peace for us both After we recieves our food the chips were really good. But whoever bagged our order put my sandwich upside down in one of those sleeves that only close on 2 corners, causing the bun and cheese to end up on the floor and me with half a sandwich. My colleague got a wrap which had a tremendous amount of bread and was very messy. When she needed a napkin thanka goodness we had another bag in the car with unused napkins as we...
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