Corner Bakery Cafe — Restaurant in Pasadena

I love this location; the patio is "The Bomb" in good weather! I love the concept of CBC - a variety of comfort foods & coffees in a casual, relaxed cafe. But I so wish the management would focus on more Excellent Customer Service!! I suspect that if you order something exactly as it appears on their menu, and have no questions or complaints, you'll do just fine. But last year I suddenly developed Gluten Intolerance so I had to ask that they swap out my bread with potato chips. I was told, "Sorry, can't do that, but we do have gluten-free bread!" GREAT, so I was happy & smiling when I joined my friend on the patio.

However, for some reason, her pasta came out very fast, and yet my soup & GF bread never showed. After 20 minutes, I went in to investigate, and a server apologetically immediately dished up my bowl of soup... but left it on the kitchen counter, letting it grow cold. She said the bread would take a few more minutes. (What? Are they BAKING it still?!) The bread took nearly TEN more minutes, & I twice asked (politely) that my soup be returned to the pot or replaced so I wouldn't have to eat it cold. My request was denied, by not just the original server, but even an older woman who I think was a manager. SHE even told me, "It's not cold! It's still quite hot!" Even getting coffee was an Exercise in Patience. The male worker restocking the sugars completely blocked the entire sugar/creamer area with his body and was re-stocking in what I swear was a SLO-MO movie! I couldn't believe he wouldn't budge when I finally politely asked him, "Um, excuse me, but I could I please just grab some cream & sugar?" He ignored me & continued to move in SLO-MO. I left the coffee station to AGAIN check on my "meal."

By the time I finally was given my "bread" (a flat & hard as cardboard round) & soup and rejoined my friend outside, my soup was COLD. I was furious. Here I'd paid 10 bucks for a very small bowl of soup & small coffee, my friend now had to leave for work, I'd waited 40 minutes for my order, and yep - my soup was COLD! This was a winter's day in January, so I...

Please be careful if you come here and have food allergies! I am allergic to tree nuts. The person who took my order (who, according to his name tag, was the manager of 6 years) was very unsure and just said “I don’t know, I don’t think so” when I asked if two different pastry items had nuts, and even said “no! no nuts” after staring at the items for a moment. Luckily, I always double check online allergy menus, and when I went to look up the item’s allergen ingredients, it listed that tree nuts were a main ingredient!! If I had eaten the cinnamon roll, I could have had a serious allergic reaction or even ended up in the hospital. Food workers should know what allergens are in their food, ESPECIALLY if they are a general manager. Thank goodness I cross check everything before I eat it. PLEASE double check allergens before eating/purchasing anything here if you have an allergy...

I went to corner bakery today 5/11/19 and I really had a bad experience with the food .I ordered a California panini with a side caesar salad ,food took average time to cook and when picking up the sandwich was cold ,dry looking like it's been cooked and forgotten for awhile,the salad was yellow old looking and dry and at this point I went to return the salad for regular chips,I noticed a girl sweeping the floor and she asked me how I can be helped I told her what the salad look line and she grabbed a bag of chips and threw it on the counter with a bad attitude saying you can keep both, a lady behind me trying to return her food as well said that she is a regular there and same girl has had a bad attitude before.2 stars for this place I will never return and such a shame that management is not where...