I came here after reading all the glowing reviews, and I’m super impressed by the service! I ordered the old-fashioned chocolate cake for my mom’s birthday kind of last minute, but SusieCakes had my order ready within 3 hours the same day. I also loved how easy it was to order online (just keep in mind that some orders do require advance notice, depending on the intricacy of the design).
The chocolate cake came beautifully decorated and was absolutely delicious. The inside was rich and decadent—digging into the chocolate cream felt like prying open a sponge, that’s how moist it was! While the buttercream on the outside was quite sweet, pairing it with coffee or tea helped balance out the sweetness.
Since the cake included some extra decorations and design work, the price was a bit higher but still fair—around $60. I ordered the 6-inch cake and thought it was more than enough to feed a family of four for several days.
Overall, I’m very pleased with SusieCakes and incredibly grateful they were able to accommodate my last-minute order. Please support small businesses like Susie’s—they...
Read moreBeing moist and rich are the keys to a good cake & Susie cakes really delivered! It is originally from Chicago and I'm glad to see them have another new location in Pasadena (on South lake Ave, right next to Granville)
Came for the red velvet but fell in love with their carrot cakes. I've been eyeing this place since they first opened at this location. I've read some mixed reviews about their experiences that made me hesitate to try. I'm so happy my first experience exceeded my expectations! The cakes were not only moist and rich, but also airy. The icing/frosting was a tab sweet but overall the flavor was good. I also loved how spacious the shop is! They have a retro look which I found really cute!
All in all, yummy cakes that baked from scratch. They also have cupcakes and doggie cookies, will be back to try more!
Pro tip: How to store the cake in the fridge and keep from hardening overnight? (But really, the cake will be lucky if it is not finished right away) Put a wet paper towel on the cake inside...
Read moreWhile waiting to be seated at Granville next door, we decided to pop into SusieCakes since my daughter loves cupcakes (her first word was cake, after all). We ordered a chocolate vanilla cupcake, they bagged it up, and we headed back to lunch, telling our daughter she could enjoy it afterward.
After finishing our meal, we opened the bag only to find the wrong cupcake inside. A simple mistake, and we knew it was unintentional, but since a couple of hours had passed, my wife took it back to see if we could exchange it. The employee immediately apologized and, without hesitation, gave us not just the correct cupcake but an extra one on the house—plus, they let us keep the original one. Just outstanding customer service. We were only expecting a simple exchange, but they went out of their way to make it right, and we truly appreciated it.
And to top it all off, the cupcake was absolutely delicious! We’ll...
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