BEWARE CHECK YOUR CHARGES: Went to eat out with my fiancĂ© for dinner for his birthday on a Tuesday and it wasnât busy. The waiter took about 15 min after being seated to take our order. Since we were starving we ate all the salsa and most chips and asked for more salsa but 10 min later the waiter forgot so my fiancĂ© had to take the empty container up to the counter to get more. 10 min after that the food came out. I had ordered pollo a la diabla and asked them to add mushrooms and onions but I was given camarones a la diabla. Mind you, Iâm expecting so I canât stand shrimp right now. As soon as he set the plate down in front of me he remembered and took it back to the kitchen so it took another 10 minutes to get my order right. My fiancĂ© was basically done eating when I got my food so i didnât eat much before asking for boxes and the check. When it came time to pay I saw that they charged me $6 for the added mushroom and 50 cents for the onion. I got about 6 slices of mushrooms (1-2 whole mushrooms) worth in my plate and I thought it was expensive for the additional added items being you can buy a box of mushrooms at the store for about $3-4. After examining the recipe more carefully I also saw that they already had a customer service fee incorporated into their receipt. Iâm usually one to always leave a tip but after all the trouble/hassle we went through and the shock we had with the charges we decided not to tip. Recommend checking your receipts and being mindful of anything additional you add/prices. My pollo a la diabla was okay, not bad but Iâve had better. They just drenched the pollo with the salsa you eat with the chips. My fiancĂ© liked his carne asada but he said the rice was too bland. He said the Michelda was really good though. See attached receipt for charges for 2 adults. Not sure if we would come...
   Read morebeen here a couple times before and service was ok i mean i waited with my family roughly over 40 minutes for food, but this last time i went in with a couple friends and everything that could have gone wrong, went wrong. aside from waiting for my food for over an hour and a half, the food was wrong, the drinks didnt taste so good, people that came in after us got thier food first and the customer service was horrible. we did like coming here for food but after this last visit something needs to be done with the servers and the customer service, manager needs to figure something out, they didn't even apologize for thier mistakes. LIKE I SAID BEFORE I WONT BE GOING IN ANYMORE.... hopefully this doesnt happen to...
   Read moreWorst place ever! Their customer service was terrible.and once we were going to pay they obligated us to pay a 20 dollar tip. When the waitresses came they made a scene and said " I understand you are poor but you have to pay the tip Because at the end of the day we share the tips and dont make enough money and have to do our taxes" and she raised the price on my sopes without telling me ahead of time.it was very disrespectful and am never going back. If i could give this 0 stars I would. Just awful and nasty people. Then they said sorry you're leaving with all this attitude but thats not my problem. They...
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