A friend and I came in while on vacation from out of state. The server messed up my friend's order and then blamed us for the mix up and charged us for it as well. When I asked for our check to be fixed and for the drink I never got to be removed we were blamed again but the check was fixed. When I got home I realized I was charged for the meal we paid for and the meal with the error. I called to get a refund for the 2nd transaction and the same server said I needed to bring in the 2 receipts and bank statements. When I told her I wasn't given a 2nd receipt or else I would have know there was an error and that I lived out of town I was told to email them my 2 receipts and bank statements. When I asked for their email address she wouldn't even give it to me and directed me to their Facebook page. Very unprofessional and rude considering she made the errors in the first place and I was double charged and not given the...
Read moreI'm a local who supports keeping $$$ flowing in local communities. I have always had a great experience here until today. Today's waiters were two snobby male kids. Took 25 minutes to acknowledge we were there and asked if we wanted coffee. It took another 15 minutes to deliver the coffee but had no silverware which which he said he would bring. Once our food arrived, we still had no silverware and while we waited for the silverware, the food continued to get colder than it already was. and NO Coffee refills either although they claim they were bringing it. I will be talking to Erika personalty about this situation and if we can't find a resolution to this, then this will be the end of Erika's for me and several other...
Read moreUsually we enjoy our meal. But Taco Salad was not what my husband thought it should be ... too much salad greens and not much meat or cheese. ... no tomatoes either,however they removed it from our bill.. rather than look at Quality of the salad in the kitchen. Our waitress dug around in his plate at the table looking for the meat saying it had a patty of burger in it... meat was nearly non existent and it was a huge amount of greens... she was a bit argumentative about the salads content of the meat ...embarrassing... glad it was slow then.. Easter. Could have been much better for 9 dollars.he complained before eating just a few bites .. he looked for...
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