We order from Dabbawalla regularly and really appreciate the convenience of their home delivery service and the overall concept. However, there are some areas where improvement is needed if we’re going to continue as long-term customers.
First, the packaging could use significant upgrades. The outer delivery container is very flimsy and not always securely sealed, so items fall/ spill. The food containers themselves don’t hold up well if the food is stored for more than a few hours—especially overnight—as they tend to get soggy, lose their shape, and allow food to seep out. But I appreciate that they use paper instead of Styrofoam which might be a healthier option.
Speaking of oil, we’ve found that many of the items, fried taste as though the oil is reused too many times. This not only affects the flavor, but also given stomach issues, acidity and discomfort for us, which is concerning for a recurring meal service.
Value: let's see, after tallying up across a monthish, we realized that there really was not much cost benefit compared to ordering from a typical restaurant nearby. The main advantage here is convenience. Given that, Dabbawalla needs to prioritize both quality (particularly the cooking oils and packaging) and variety & Amount to justify the long-term commitment that this service requires.
On a positive note, we really enjoy the rotis and dal. However, the biryani was disappointing, with just a couple of pieces of chicken over oily, fried rice—more reminiscent of Pakistani cooking than the Indian style we expected, and not as healthy as we’d like.
Additionally, service reliability and clear communication could be areas for improvement. There have been occasional delivery delays and missed items, and it would be helpful if the weekly menu was shared in advance or included more variety to better accommodate families’ preferences and dietary needs.
Consistency and quality are especially important for a recurring family meal service, and unfortunately, we feel these need some attention from Dabbawalla. We genuinely love the overall idea, and hope they make the necessary improvements so we can continue ordering from them...
Read moreFrom the moment we stepped into Dhabbawala, we were greeted with genuine warmth and hospitality—especially by AJ, whose friendly demeanor and attentiveness made us feel instantly welcome. AJ didn’t just serve us; he made us feel like honored guests, going above and beyond to ensure our experience was memorable.
The food? Absolutely exceptional. You can taste the passion in every bite—freshly prepared, never reused, and crafted with care. It’s clear that Dhabbawala is deeply committed to quality and authenticity. Each dish bursts with flavor, and knowing that everything is made fresh daily adds a whole new layer of appreciation.
What truly impressed us was their eco-conscious approach. From sustainable packaging to a spotless environment, Dhabbawala isn’t just serving food—they’re setting a standard for responsible dining. Their commitment to keeping the surroundings clean and green reflects a thoughtful philosophy that goes beyond the plate.
We left not just satisfied, but inspired. Dhabbawala isn’t just a restaurant—it’s a reflection of what hospitality and integrity in food service should look like. We’ll definitely be back, and we’ll be telling everyone about AJ and the incredible team...
Read more“I recently tried Dabbahwala and I have to say, the food was absolutely amazing. Every dish tasted fresh, flavorful, and full of that authentic homemade touch. It honestly reminded me of home-cooked meals, which is hard to find when eating out. The portions were generous, the spices were perfectly balanced, and nothing felt too oily or heavy — just like the way you’d eat at home.
What I loved most was the consistency in taste and quality. You can tell that the food is made with care, not just rushed like in many restaurants. It feels comforting, wholesome, and satisfying, the kind of food you actually look forward to eating every day.
If you’re someone who misses that home-style cooking, Dabbahwala is the perfect place. The food isn’t just tasty, it gives you that warm, homely feeling with every bite. I will definitely order again . Highly recommend to anyone who wants real, delicious, and...
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