Raising Cane's Chicken Fingers — Restaurant in Pearland

My family and I eat at Cane's a lot and we always have issues at this location, but this time we got 3 Caniac Combos. When we get the food we open the boxes on the way home so the fries don't get soggy. When we opened the boxes and saw the chicken we were shocked how small the tenders were. They have been small before and when we informed the manager, he was thankful and wanted to give the feedback to the chicken vendor and compensated us. This time the tenders were comically small. Several of them were smaller than boneless wings. When I turned around and went into the restaurant, the manager was extremely defensive. I showed him the tenders and compared them to the ADVERTISED tender size, but he INSISTED that is the normal size of the tenders. After paying so much for some Chicken Mcnuggets, I was upset and I feel Cane's is no longer worth the cost.

I hope they understand, when you charge premium prices for CHICKEN, the quality and size should be comparable.

It is surprising to see the progression of this location. When they opened, the tenders were oversized and the Box was an actual decent meal. Now even a Caniac isn't feeding my three small children. We almost made Cane's a tradition, but now...

Update!!! SURELY, Two years later Cane’s has gotten it together and listened to people’s complaints, right? Wrong! They have only gotten more greedy. Smh. $12 later they fooled me again lol. I have never rooted for the downfall of a business but just know if I did, it would be Raising Canes! $12 for this meal is egregious. Shame on this level of corporate greed. The picture with the ketchup packet near the minuscule portion of fries is from 9/10/25

Ridiculous prices for the most disrespectful amounts of food! I gave up on Cane’s once before because the tenders are so tiny, but the way I just wasted my money is truly upsetting. The 3 finger combo is in a smaller container than I remember so of course you are going to get way less fries smh. The tenders were so small and the batter was falling off. I spent $23 on a “Box Combo” and a “3 Finger Combo” but it was hardly enough food for an adult in that 3 finger combo. For bland chicken that needs sauce to be good…I think I will be ok never eating Canes again. Oh and calling the customer service number on the receipt to leave feedback is a joke. I called several times and got a full voicemail box...

We order from Canes on 518 in pearland, TX at least once a week if not more. Every time my husband gets the food home, which is about 10 minutes away, there is always something wrong with our order. He always orders two pieces of toast extra. Sometimes we get the extra toast sometimes we don't. Depending on the cook on shift we have gotten chicken that is so overcooked it's not worth eating. He usually orders one 4 piece box with coleslaw and one without. Sometimes he gets here and there is no coleslaw. It does not good to tell a manager at the location because it is always oh I'm sorry or some excuse. These people are wanting to have minimum wage raised to $15. a hour but they can't even get the order correct. They need to realize that the customers are how they get paid and when you have unhappy customers your business will start dropping. Possibly the management needs to retrain some of the employees and emphasize that they are there to make sure the customers are satisfied. We will give them another chance but if things don't change they will be losing...