Wendy's — Restaurant in Pearland

This place is a hot a Mess. I pulled up tonight there's a Hispanic tall female eating something out a bowl pointing go around. I ordered my Food and explain exactly, fresh Patty off the grill. Fresh hot fries no salt. Now it takes about 2 minutes fresh for everything. I pulled up. The Hispanic female took my money as passed me the food. She acting like she didn't understand English. She said it's Fresh. So I pulled around the building to check because of long line. It wasn't even hot. When it's fresh you feel how hot the sandwich is thru the paper and bag. The fries wasn't even hot. I pulled right back to window and Ask Javier to get the manger. He calls a Hispanic older lady. They Both look and told me it Fresh. I explained to them what fresh was. Javier translated to them in Spanish. He heard the Both said it was ,from the beginning. If Pedro the manager is not there. These people just serve you what ever the want. So once again. If the manager on duty's don't understand what fresh is off the grill. Then she shouldn't be a manager. The just didn't want to clean the grill again. So now again I'm unhappy customer and so tried of this I pay for a service that they provide. The expectation should be as the advertising. They have piss me off again now I have to wait until Pedro the manager get in tomorrow. I really appreciate Javier 💖 he took the order exactly, he was pleasant and customer friendly. He explained it to them in Spanish. But my sandwich was not fresh off the grill , the meat tastes funny when it's been sitting there. If they Don't want to work find you another job. Whether you speak English or Spanish. The Women in there have poor working habbits.It burns me up that the Spanish people act like they so better, but playing like they don't understand English... Pedro fix...

Last night I pulled into the drive thru at this location around 8:30 PM. With my window down I heard them come over the speaker and tell the car in front of me that the drive thru is closed. So I drove around the side to see near the front of the building there was a shouting match going on between 3 women whom I believe were working there. I got out of my car and went inside. There was only one other customer waiting for food. The kid behind the counter was wasting time, hanging out of the drive thru window I assume to see how the fight ouside was going since they closed down the drive thru. The other workers asked who the bag of food was for when it was obvious since there was only 1 other customer waiting inside. It was total chaos for no reason. Eventually when someone decided to wait on me, I told them no thanks, because something was going down there and I didn't want to be part of it. Upon leaving someone else walked up to the door and I told them not to bother going in! This Wendy' s terrible. The last time I ordered a taco salad, I got home and there was no dressing. This definitely is my last time going to...

The food tastes fine, the fries were burnt, but everything else is good. The problem is I don't like donating money to a fast food restaurant. If I order a jbc give me a jbc. If I order nuggets give me nuggets. Don't change my order for me either. If I say I want spicy give me said item spicy. Don't make me walk inside and say something after I go through the drive through. I told the wife she was silly and we should go there even though she has had the same problem the last 4 times going there. Well I'm the jere now. Not only was her part of the order wrong but the kids meal had no toy and my order was wrong. That was more than likely the last time I go for at least a year. Hope they fix the...