Chipotle Mexican Grill — Restaurant in Pekin

Put in an order through the app with an estimated pick up time of 7:30. I got there and they are only doing orders for people in the store, no one is doing app/online orders. The restaurant was filthy both in the dining room and in the kitchen. The workers were horrible and just standing around not cleaning, not helping the guy making food. That guy, however, was on his phone while cooking, super good look. The young woman with tattoos and glasses in the front was just laughing and standing around when the line died down, they didn't decide to help with anything or clean up the filthy line area. No manager in sight either. Just hiding in the back I'm sure. I didn't get my food until 8:15, no sorry, no offer for a refund,...

This place is just out horrible I don’t plan to DoorDash my food I takes over a hour to get it even made and all the front line stand around and talk instead of helping make orders to go for the line of people in front they don’t clean their tables are messy and gross no one even ask if you been help they look around like they are stupid chipotle get your self in check or your going to lose door dashers and even good paying customers I think you guys need to have a meeting and get your employees together because I would rather go to Peoria...

Placed online order for pick up time at 445. Got there and had to ask about my food and was told they weren't getting online orders. Myself and 5 others had to write our names down with a marker so the cashier lady could take it to the back and then we all waited about 30 minutes for our food. The place looked dirty and I've been sick since after I ate. Will...