Stellina Pronto — Restaurant in Petaluma

I am a Petaluma resident and have been for a long time, so I was happy that Stellina moved in. Five stars for yummy, delicious, pastries, and drinks. However, the service there is subpar. I usually try not to write bad reviews because it’s easier to write bad versus good, but today was the straw that broke the camels back. Stellina is very expensive. Yes, a lot of places around Petaluma are expensive, but Stellina is by far the most expensive café. With that being said, when it comes to paying a premium customers should also be getting the same service to reflect the pricing; however, that is almost never the case! I have been to Stellina well over 20+ times and only twice has the service been good. I typically go before the rush (around 7:30ish in the am).

The ladies who take your orders are always rude only a quick greet, no smile, then they go back to small talk with themselves. I usually order a lot of pastries for my working team and never once do they ask me if I would like my pastries to be boxed up. They bag them up leaving the raspberry cream puffs on its side in the bag. Then the bags of raspberry cream puff oozes out and makes a mess. Every time!! I also shouldn’t have to ask for forks and knives either. They should just automatically ask me if I need a fork knife or give me a fork and knife when I order frittatas. Sometimes the forks and knifes are not out by the straws and napkins. So when I get to my destination that has no forks and knives, I am left to eat a frittata crumbling in my hands falling everywhere because I have no fork to pick it up. There have been many cases where it’s literally just me ordering and I have ordered 4 to 5 drinks at a time and they never once give me a drink holder. I always have to ask for one. Like seriously? You’re telling me one person can carry 4 to 5 drinks plus several bagged pastries, their car keys and wallet? I mean last I checked I was not an octopus. But I know I am talking to a wall, because I don’t think the service is gonna change anytime soon. It starts from the top and I too have seen bad behavior from the owner through her helping other customers out along with us having our own experience with her. It’s sad, I would hope she would take this constructive criticism and hopefully coach her team on how to deliver five star service with her premium pricing. It would go a long way. But frankly they are so big and probably now in their heads that they can give crap service and people will...

Discovering a bakery that offers an extensive selection of delectable treats is always a delight, and Stellina Pronto in Petaluma is a prime example. In today's rapidly changing culinary landscape, such establishments can be considered a rare gem. Fortunately, Stellina Pronto stands as a beacon, delivering exceptional pastries and providing a charming sidewalk space for patrons to enjoy their culinary creations.

The range of pastries offered at Stellina Pronto is truly impressive, catering to a variety of tastes and preferences. From delicate pastries to rich and indulgent delights, their selection leaves no cravings unfulfilled. Each treat is crafted with evident skill and attention to detail, resulting in a symphony of flavors that captivate the palate.

What sets Stellina Pronto apart is not just the quality of their pastries, but also the inviting sidewalk space they offer for customers to savor their treats. This thoughtfully created environment allows patrons to bask in the beauty of the surrounding area while enjoying their delectable creations. It adds a touch of tranquility to the overall experience, making every bite a moment to be savored and cherished.

In a world where the fast-paced nature of modern life often eclipses such simple pleasures, Stellina Pronto is a true oasis. It serves as a reminder of the value of taking a pause and indulging in the small joys that a bakery of this caliber can offer. Whether seeking a quick moment of bliss or a leisurely escape, Stellina Pronto delivers both exceptional pastries and a serene ambiance that will leave you...

I recently had the pleasure of visiting Stellina Pronto, a delightful bakery cafe in Petaluma, CA, it's a hidden gem that's worth a visit!

Their pastries. Oh my goodness, they are amazing! Each pastry is a work of art, perfectly crafted with love and skill.

We had a passion fruit kouign amann pastry, muffins, piadines and their soup of the day and every one in our party was over the moon about their choice.

They have all the coffee options, herbal teas and cold beverage options as well.

Their savory options and prepared meals are top-notch. From savory quiches to gourmet sandwiches, everything is made with the same attention to detail as their pastries. It's the ideal place for a quick lunch or a leisurely brunch.

Their mercantile section has great finds from unique flours for your own baking to gifts and sweets.

The staff we have encountered have all been great and happy, professional and efficient.

One of the best parts is the outdoor seating. It's perfect for enjoying your food and coffee while soaking in the Petaluma sunshine. Just walking by, you can't help but smile seeing people sitting outside, chatting, and thoroughly enjoying themselves. It truly adds to the sense of community in the area.

In a nutshell, Stellina Pronto makes Petaluma more delicious in every way possible. So, if you're in the area, do yourself a favor and pay them a visit. You won't be...