What A Chicken — Restaurant in Petaluma

It's too bad that this place was meant to take off and open additional locations. It's apparent that no one likes their work environment at this location. It's tiny and cramped for the staff behind the counter. And the "restaurant" is still the same since it opened. Version 1.0 x years... All the workers appear to be in a hamster box waiting to get out. Side note the latest cashier is the doppelgänger to Hank on the HBO series 'Barry,' but with hair. The only reason I want to go back at this point.

The food... the chicken is decent, but only serves a once a month craving vs the location and depressing experience there.

Don't do the RiBs!!! Full stop!! It's their way of schlepping cheap pork ribs onto the uninitiated customer. They are hands down the worst!! And they don't include any sauce for them. Dry as a bone, and too similar to the chicken in flavor. Might as well order the chicken, which retains some moisture, because it's fatty chicken.

No breast meat ever!!! It's all brown meat and drumstick only! Where their breast meat goes... no body knows, but it's only dark meat FYI! It sucks after a while knowing that you are never allowed to enjoy the white meat. Perhaps they save it for themselves??? Don't know. But lots of over fatty brown meat... it's old and tired and demeaning to customers.

The one thing they have is their tortillas... home made!! They are great! But their meat especially the ribs are dry, and only flavor is from their smoking of them, but to the point that it is super dry, hard, and chewy.

What is evident, is that a stubborn person created this flavor profile, and has refused to allow for any improvement in their product. And watching the staff try to work in that environment, is truly depressing. Not to mention the customers who have to co-mingle with to go orders and sit down families on cold hard steel tables, that never get wiped down. It's a wonder how this place has survived this long. The stubborn person who refuses to change and consider a new location, improve staff morale, offer whole chicken breast meat, and just stop offering those ribs! They are so bad! No one likes them!

What-a-Chicken is What-a-stubborn owner who thinks they are the franklins bbq of chicken when really they are just a little bit better than El Pol/o Loco... but at least El Pol/o figured out how to succeed. What-a-Chicken has already died.

Good luck parking perpendicular next to the nail salon! It's not even worth trying to park anymore.

And frescas are not refreshed after their initial making at their opening hours! So at night you are welcomed with the 2 inches of bottom jug fresca / horchata left for you to be swindled out of $7 dollars! But again they look like staff stuck in a wheel, so who can blame them for not making fresh batches! I mean where is the room to do that even?

Get a better location! Stop smoking those ribs into rocks and offer a sauce And get back in the restaurant, and save it owner! You are way behind and stubborn! Never once have I noted any ownership. You might be in the back... but the front 1.0 old news and...

First time here a week ago was great. My wife and I both ordered a regular chicken burrito. My wife loved the chicken quality (a rarity) and was amazed by how much chicken was in the burrito. I thought the same and the taste was very full and rich. 5 stars. I thought we had found a good place to get take out regularly. Second time there yesterday I tried the rib burrito and my wife had the same chicken burrito. Unfortunately neither burrito was even half as good as the burritos just the week before. The rib burrito had many bone fragments and gristle, and very little meat. The taste was ok but every other bite I had to pull out something from my mouth that was inedible. It made an unpleasant experience and I cannot recommend this item. 1 star. The chicken burrito was ok but not good, it contained about a third of the amount of meat as the week before experience. 3 stars is an average of the 5 and 1 star experiences. My guess is different staff were working. The place seemed crowded both times and their salsa bar has great salsas, although it is very difficult for anyone over 5'6 to reach in under the short opening. I'm only 5 11 and I have to bend down in a squat to reach the back salsa trays. Might try this place again, if a repeat of experience #2 we won't be back again. Whoever made my rib burrito should be waaaay more observant about what they are putting in someone's dinner. Some of the bones were sharp and could have hurt someone if they...

New joint in town! Went here at 7:30pm on a Thursday night and it was packed out the door! Fresh grilled chicken and ribs are their specialty, but menu also features burritos and tacos with several sides to choose from. Great salsa bar and generous access to tortilla chips in a serve yourself setting.

Rumor has it that their homemade tortillas are great, but they shorted my order of all five that I paid extra to try😒

To get the other negative over with, they also gave us black beans, when we ordered refried beans.

Other than those two oops, the food was very tasty, prices were reasonable, portions were generous, the staff was very friendly and helpful, even when they were bombarded by customers.

The atmosphere is VERY casual, it's very small seating area is quite crowded and there are folks coming and going on a wave of take out orders.

Again though, the staff were hustling and turning out orders fairly quickly, thus the errors.

The parking lot is shared with other businesses, very small and very busy, enters any exits onto Washington, so use caution.

All things considered, Looking forward to trying their shrimp tacos... and getting...