Domino's Pizza — Restaurant in Philadelphia

This is so disappointing. The cheesy bread that they quality checked was burnt to crisps and doesn't even look like cheesy bread anymore. I don't know what happened, but this shouldn't have made it past the quality check. I actually have other complaints as well, but I never bothered to send them in since they weren't as bad as this recent order they sent me. The orders that I have been placing from this store has been bad overall. For one, they never put enough toppings. Whenever I want mushrooms, they only add 8-10 pieces of mushrooms for a medium pizza, so that's like 2 pieces per slice, it's ridiculous. The mushrooms are tiny too, so the amount I get is so insignificant. I also add other toppings as well and yet, the pizza still looks plain. Even when I add "extra" toppings it looks the exact same. Second of all, there is never a delivery driver at this location.

UPDATE (after 1 year): I haven't ordered in a year, and again, whatever I ordered turned out horrible. Delivery times kept increasing, and I received a smooshed pizza. Horrible, this place needs to be managed better or...

Definitely they need some training, they cancel my order and that order I had a redeem pizza and they said they tried to call me but when I called back they didn’t have a confirmation for a cancellation Sam I. didn’t know what to say and when I asked to talk with his manager he said he was the manager and when I said he was not a manager he didn’t know what to say and put on the phone a girl which just started her training Bc he didn’t have the answer for my question as a person which was MANAGER before at a RESTAURANT he didn’t know how to answer mu question and all the time asking me what I wanted him to do WHAT are you serious?! I will make sure to get my money back And my free pizza/ tomorrow 7/31/21 I will go to talk with his manager to make sure that if he stays he would definitely give a better CUSTOMER SERVICE and yes as manager you have to know all the answers from the top of your head and also know how to handle your...

I recently ordered pizza on September 11, 2022 online from this store. My order number was 2 and when I went to pick it up the employee whose name is Sam said that someone else took my order. I insisted why she gave my take out to someone else without even verifying my cell phone or order number. I asked to speak to her manager but she was completely unapologetic and told me that she was the manager. Her demeanor was extremely pathetic towards a customer. I asked for refund but they refused. I have made a complaint against this issue. Domino's Customer CASE ID: 5968126. It's extremely hard to believe some imposter took my order. I highly doubt it. I hope Dominos takes note of this review and my complaint and takes corrective action against this kind of behavior and service. Feels like I have been scammed. Employees need to have integrity. Please avoid this store and...