Dunkin' — Restaurant in Philadelphia

I had to beg and repeat myself three times to have my sandwich wrong STILL!!!! I'm vegan and I cannot eat the beyond breakfast sandwich with egg and cheese on it, and I repeated three times that I wanted the sandwich not to be rung up as a full sandwich but I wanted the beyond sausage patty in the English muffin ring up separately!!! The lady taking my order even paused to go ask somebody what to do and still came back an ignorant lie had no regard for what I was saying and still wrong me up for the full price of a sandwich so I had to do a u-turn and come back in and cuss everybody out cuz they don't want to pay attention to detail and they want to do whatever they want to do and if they need to learn English then they need to go back to school!!! I shouldn't even have bought the six pack of donuts that I bought as well for my daughters because I already saw that they charged me $4 for the sandwich and it doesn't come to that if you bring it up separately, I have to explain this everywhere I go at Dunkin donuts because I'm vegan and these people refuse so pay attention and then the manager finally wants to understand what I'm saying when I have to come in there and get upset I just can't have a peaceful day when I begged and begged and begged for it to be done...

At this particular location I would not frequent again. This staff needs some training in customer service skills. My experience was not a pleasant one. For instance, it was a friend and myself that went in the DD/BP Mini Market store.

I waited at the counter patiently for over 10 minutes while I noticed perticular staff holding a conversation behind the register while I was waiting in line at the Dunkin Doughnut side of the store. My friend was purchasing items on the BP side of store. Once her transaction was completed from the mini market she met me on the Dunkin Doughnut side of the store. Where I was...

I was waiting in the drive-through to order my coffee on Saturday morning. When the cashier, a Caucasian disrespectful lady (apparently the manager), started speaking, I don't know why she couldn't hear me. I proceeded to the window to let her know the problem and to order my coffee. She got a bad attitude and refused to serve me my order and told me:" If you couldn't hear me, it is because you probably had your windows up, I can't take your order. You have to go around again. " What kind of service is...