Hot Clucks — Restaurant in Philadelphia

Highly disappointed. Found you on grub hub and was excited to try because of the good reviews and y’all are not too far from me. But for one there was no coleslaw insight. And for two the heat index was extremely too hot and I got medium heat and my daughter couldn’t even eat it. It would’ve been nice to have the coleslaw so it could have even out the heat index but I didn’t have that and honestly couldn’t finish the sandwich. Even if you ran out of it there should have been a phone call to let me know but there wasn’t. It seems like when people order through these third party apps we get the short end of the stick which isn’t right. Because if you think about it we are paying more than the people that can sit down in the establishment. So the service should be the same if not more. I would like to give another try but if it’s gonna be the same experience no way Jose !!!

UPDATE!!! First photo is from my first review

So because I can’t write another review I have to add on this one. This is the second time I ordered from you and yet AGAIN no coleslaw. I don’t know if y’all just don’t care or don’t read customer notes but it’s ridiculous. As you can see I even put it in notes but shouldn’t have to because that stuff should already come on the sandwich .If you were out out cole slaw then a phone call should’ve been had which is the preferred contact when you run out of something. Also got plaid chicken this time to see the difference from the medium and it absolutely had no flavor. I guess that’s the point of the coleslaw but I didn’t have that. I wanted to give it another try but yet I’m disappointed again. But what’s more disappointing is that every other review got a response from this place and yet here I am two months later with no response from my first review. Unlike most ppl I order online so no I can’t go to the restaurant and get my order fixed it’s really inconvenient. The milkshake is also completely over priced for the taste. If someone could get back to me it would be greatly...

My family and I recently dined at Hot Clucks on Cottman Avenue, and I must commend the outstanding customer service we experienced. The establishment was impressively clean, and the art adorning the walls added a vibrant touch to the atmosphere.

Now, let’s discuss the food. Often, when visiting a chicken spot, one might think all places offer a similar experience. However, Hot Clucks proves that assumption wrong. The chicken was tender and succulent, avoiding the common pitfall of being overly tough. The quality of the chicken was evident, setting it apart from the competition.

The mac and cheese was a highlight—rich and creamy without being dry, it truly stood out. I also ordered four portions of the loaded cluck fries and one Dirt Bird special, both of which were incredibly flavorful and satisfying.

To top it off, the beverages were refreshing and complemented the meal perfectly. I eagerly anticipate their grand opening this Saturday and can’t wait to return for more delicious offerings.

I forgot to thank my Muslim brother Abdullah Alsabtani may Allah...

My parents came to Philadelphia for vacation and I wanted to bring them to Cluck and gills, but they were closed down, so I've decided to give hot clucks a chance. Their food is soooo much better than their competitors, and they are very clean. We waited about ten minutes which was reasonable. My father ordered the original Clucker and fries with a mint lemonade. He is a very picky eater, but he said that their food is the best that he ever had. I ordered the loaded fries and a strawberry milkshake and it was the best combo I've ever had. Perfect balance of sweet and spicy. My mom ordered a number five and a strawberry lemonade. She was more impressed with the small details (fruit in the lemonade). She never saw real fruit in fast food drinks so it made her feel like she was being spoiled. I would absolutely recommend this spot to everyone that I know if they promise to keep up...