Ocean City Restaurant — Restaurant in Philadelphia

Chinese restaurants are notorious for their great food but often mediocre service. This was no exception except they surpassed mediocre level and went straight for atrocious on all levels, especially with their customer service. We were a family of 8 dining tonight for my dad's birthday. We placed our orders, everything was fine. They brought out a total of 4 dishes that were not meant for us before we even got our first course. We got bubble fish soup as our first course, they only brought out 7 bowls for our party of 8, we tried to flag someone down but then I said I would share with my husband, no big deal. We began getting our main entrees and it just went downhill. We received several savory dishes with no rice to occupancy them, so everything seemed salty. We asked for water, they literally bring out THREE glasses of water for a table of EIGHT PEOPLE. Were we supposed to do a sip sip and pass routine? We flag her down for more water and glasses since we downed our water, they still only bring out 4 more glasses - so again I just shared. We never got refills on water the entire meal. We had to start stacking our dirty plates because no one was clearing out table, so plates and bowls kept piling up. Eggplant with garlic sauce - decent, had mixed veggies Seafood bird's nest - pretty standard, tasted typical of every other place we've ordered this from. Peking pressed duck - hard pass, we had to actually send it back, there was no meat in the dish at all, it was a plate of skin. We watched them take our seafood fried rice to two other tables before they took it to the kitchen, then we had to tell our waitress that the rice was meant for us. It became laughable at that point how bad the service was. Everything else we had wasn't even worth mentioning because it came out at such an odd pace. They even forgot to bring our clam and XO sauce out. This is when I snapped because I tried to get our waitress' attention to tell her just to take the clam and XO sauce off the bill since we had been there for quite a while and it didn't seem like it was going to come out. In the middle of trying to tell her this, she just turns her back to me and walks away! I snapped at that point and went to a man that looked like the manager, he managed to smile condescending to me and said sorry. He ended up taking 10% off the bill, but they could offer to pay me to come back and I wouldn't set foot in that restaurant. I do not think I've ever been this furious leaving a restaurant before, which is a shame because we were supposed to be there to celebrate my dad's birthday. I now know not to stray away from my usual choices for...

I recently visited Ocean City Restaurant in Chinatown, Philadelphia, for a dim sum experience. My overall impression leads me to a 4-star rating, partly to support this local business.

The restaurant itself boasts a spacious and clean environment, creating a comfortable dining atmosphere. A standout feature is the staff's friendliness and attentive service, which significantly enhanced my dining experience.

Regarding the food, the dim sum was decent, although I'd rate it around 3 to 3.5 stars in terms of flavor and variety. However, a pleasant surprise was the crab meat soup dumplings, which were exceptionally good and worth a special mention.

In summary, while the dim sum at Ocean City Restaurant may not be the best in town, the combination of a welcoming atmosphere, friendly service, and a few standout dishes like the crab meat soup dumplings make it a worthy option. My 4-star rating reflects my overall satisfaction and a nod to supporting local businesses in...

SCAM. Price came out higher than what’s on the menu. I asked the waitress and she said “oh the menu is outdated” Excuse me?! Outdated and y’all don’t bother to make edits or inform customers when place the order? If this isn’t scam what is? Honesty is the most important in doing business.

We used to love this place years ago, now they’re awful. Waitresses are very annoying trying to convince you to take the things from their cart. Most of the things we got from the cart were cold. Staff were rude like came over to grab the soy sauce from our tablet without saying anything. Took our plate when we were still eating without asking first. We still tipped 20% at the end because we were scared that they would chase us out of the door. This place went significantly downhill compare to pre Covid. We will never be back or recommend...