PIZZA Shackamaxon — Restaurant in Philadelphia

For 5 straight Sunday nights in a row I’ve visited between 7:45 - 8:05 PM and every time they’ve shut down early with a sign that reads “sold out.” Also every time, multiple people were standing outside also to be disappointed by being misled with a website that posts a 9 PM closing time. In all of my life I’ve never encountered a pizza place that continually runs out of supplies or closes early?! Seems like mis management or maybe what is seemingly more likely a simple lack of regard for setting regular and loyal customer’s expectations. How about keeping your hours until 8 PM so you can manage inventory better? Or better yet, why not post closing hours at 8 PM? Also, honestly opening at 1 PM on Saturday and Sunday? Who is that convenient for? Like every other pizza shop within miles is open at 11 or 12 on the weekends (for many lunch is over by 1!) Guys, your pizza is good, but not great (see Barstools review for example). You’re not Beddia. Convenience to your loyal customers is more important than opening and closing when you feel like it. I have been a loyal customer and pay homage to small businesses in the neighborhood that keep their word to customers. If you can’t handle keeping your hours or keeping enough supplies to last the day, change them. On the other hand, I’ve discovered Slice Pizza as a fantastic alternative with the same prices. I’ve also now frequented Peace of Pizza, thicker slices but conveniently and always open. Like many in the neighborhood would agree, I would also say Pizza Brain has much better pizza as well in general with much better customer service, and convenience. I’ve made the permanent switch....

I cannot comment on the food, as i did not (or should i say was not) given the opportunity to. I type their name into apple maps, and it gave me directions and a phone number, i called the number, and the guy that picked up said “hello”, i asked, “is this pizza shackamaxon?”. He says “yea, but this is my personal number, idk why it does this”. I said “well thats google for ya”. And then he hung up on me.!. He didnt give me an alternate number, or different way to order, just hung up.!. That was moree then enough for me to cross them off my list as places to try and (hopefully) review well.!. But first impressions are everything; and if thats how you choose to treat the people (paying your bills) thats a horribleee business model.! I understand his frustration with people calling his personal number probably all day, but that is nooo way to handle it…get the number taken down, or tell people the proper way to contact the establishment, not hang up on them.!. I know MY order isnt going to make a dent in their earnings, but it bothered me thatt much that i fealt the need to leave this review.!. Believe me, i am not a hater, nor am i one to leave a bad review if i didnt like the food, i know places have “off” nights, and i wont judge them based on that one meal, i will try it a second or third time, but this, this was No...

One of my favorite, if not the favorite, pizza place in Philly. Philly has some incredible spots, so that’s saying something. I typically go pepperoni with hot honey (get the hot honey if they have it), and a slice of that fluffy and crunchy, beautifully tangy and tasty - oh so fulfilling tomato pie. Hands down, the best tomato pie slice in the city. I love that they switch up the special and sometimes it’s an absolute home run - where I wish it would be back the next week, but that’s life. Other times, the special is very goody, but you can’t always hit a homer when you’re taking chances, trying new things. I love that about this place though. There are the staples that ALWAYS deliver, and then the wild cards which are fun and creative. Don’t change that. Please.

I have had pizza from all over the country and world, but whenever I come home to Philly, this is the first place I go to grab a slice.

And finally, the staff there are always super friendly. I only know them from going there frequently over the years and following them on social, but they are incredibly kind folks, and add an extra layer of love to each slice. Normally, staff isn’t a factor when it comes to slices and pizza, but hey when they’re that special - it’s...