Termini Brothers Bakery — Restaurant in Philadelphia

I truly love this place and it's within walking distance from work. I've had the little round cakes in tiramisu, red velvet, chocolate and carrot. I've also purchased rum cakes and pound cakes for birthdays as well as the cupcakes with sprinkles for co-workers. They have all been Wonderful and so delicious! Strangely I never had a canoli from them. I gave them 4 stars because unfortunately the customer service could be improved. I really don't need to hear personal conversations about employees' lives. Then there is also the awkwardness of an employee staring at you from the register without saying a word while the second employee is helping the customer who was ahead of you. I have to say "hi, how are you? I need _." I don't think they're rude just inexperienced maybe. Trying...

Products are good. Service is poor and slow. Nonchalant. Even though there is 2-4 employees, it takes a few minutes per customer. They could learn from the near by Donkin Donut (that services 5x more customers witin the same time) how to orient themselves toward customers. How to anticipate customers need. How to teamwork better to improve the flow of service. How to be organized better so that they don't have to run looking for a knife to cut a biscuit, etc... Also the white scrubs as the employee uniform... For me it looks sloppy...

Beautiful bakery tucked away in suburban station. It was actually cumbersome to get to but once I arrived it was such a pretty atmosphere and there was tons of space. There were a lot of cakes to choose from. Small round cakes are 30 dollars. They were able to write exactly what I wanted on it and it was such a beautiful cake!!! They do not have a lot of colors to choose from though. They also have cups of coffee...