Urban Saloon — Restaurant in Philadelphia

I haven’t been here in a few years and decided to stop by with my nephew this evening and I cannot tell you how happy I am that I did. First off it was packed, there was about five deep at the bar but not many outside tables were taken so my Nephew and I took an outside table. A server came over and greeted us right away and just made us feel right at home, she was just one of those servers who just had that ““ it factor and you can tell that she was no stranger to taking care of her customers. Admittedly I judge service very harshly especially since the pandemic where it seems like service standards seem to have gone out the window, well, I was completely proven wrong tonight at urban saloon. Our server turned what would’ve been an ordinary night into an absolutely extraordinary night, I’m out a few nights a week and I haven’t had this good of service in the past four or five years. My nephew had said that our server had mentioned a boyfriend when she first came up because if she hadn’t I very well may have asked her to marry me……just saying!! Oh and the wings, hot chicken and cheesesteak spring rolls all were hot, arrived quickly and hit the spot but nothing to write home about. The Nashville hot chicken sandwich was cooked perfectly and the seasoning was delicious but the Texas toast that it was on should’ve been toasted or grilled because it was just soft white bread which made it kind of mushy and thankfully we got the ranch and pickles on the side because I have a feeling it would’ve been a real soggy ordeal had we not. I will come across the city again to the Urban Saloon for the service (there was another server outside with a few tables as well that checked on us and was extremely friendly and made sure that we were okay, I don’t wanna forget to thank her cause she was fantastic too!). Great restaurant/bar to hit if you’re in the area (or even if...

Yesterday's brunch started out great. We ate outside and had excellent food, and a server who was attentive, but read that we were on a date and was not intrusive.

When we finished our meal we wanted another drink but it was getting chilly, so we paid our bill and moved inside to the bar. That is where it all went downhill. The excellent food, nice server, and courteous staff is the only thing saving the bartender from forcing me into a one star review.

This gentleman was straight up miserable. We were greeted with a grunt, we were barely acknowledged when we spoke to him, and he never even made eye contact with us. And it wasn't even busy!

I asked a simple question and was treated like an idiot. Now, I tended bar for 15 years, so I know how to act at the bar. I don't need a smile or even conversation, I would just like to be treated politely when I'm spending $13 per cocktail and $7 per beer. I did not deserve to be treated this way.

I don't know if this gentleman was having a bad day, or the "miserable bartender" is just his schtick, but it wasn't cute, and I was not amused. I will not be returning because, if management allows one staff member to treat guests this way, I can't risk having another expensive meal ruined by by being treated like an a@$hole. This guy should be...

Urban Saloon is a great place to watch any Philadelphia Sports Team game while having great drinks and food. Or so I thought about the food part...

I have been to Urban Saloon multiple times for games/hanging out with friends and have always enjoyed their food. I went in October of 2025 after not being there for 6 months or so and was very excited for some of their dishes that I haven't had in a while. One of the dishes I enjoyed was the corn dip. Turns out they took the corn dip off the menu since the last time I was there which was very disappointing because I know it was a fan favorite. I also ordered the nachos with chicken added. I remember ordering them from previous visits and they were always fabulous. Tell me why I received the most flavorless nachos, with the chicken not having a sprinkle of seasoning on it. They were nasty and no one in my party touched them. We also ordered loaded tater tots which are not your typical "loaded" tots and don't recommend them. The only thing my party ordered and enjoyed were the cheesesteak eggrolls and alcohol of course.

I don't know if they got a new chef or food supplier but Urban Saloon USED to have such great food and now the food is very...