Blimpie — Restaurant in Phoenix

Poor girl behind the counter working alone the last few times I've been in. I've watched multiple people come in and leave due to the wait. It's so bad, in fact, that I submitted my online order an hour ago, came in, saw the wait and that my order hadn't been completed. Said no problem, went around the corner to Walgreens and picked up a few things and came back, and it still isn't done! I thought I'd be clever this time and submit an online order, since last weekend when I came by I left without a sandwich because the wait was so long. That's alright, as I continue to wait I'm able to write this comprehensive review. I really don't like to complain. I'm also a small business owner and I know these things can be hard. But this location has been so bad on multiple occasions that I feel compelled to let others know to find a different place if you want a quick sandwich. Ordinarily I'd just leave. But I asked if I could cancel my order to help her out and lighten her queue, but she said not really she'd have to call her manager and it would be a big thing. So now I literally have to wait for a sandwich. That's okay I'll just keep waiting and writing some more. Well, now they close at 2 pm and she started working on another large order. I asked about my sandwich and she said she wasn't sure when she would be able to get to it. She's the only one working. So I said okay please cancel it I'll figure out a refund on my own. She said I could contact her manager, Tiffany, which I suppose I will...

Kal and Neil are awesome, everytime I’ve been here the experience has been great. I work across the street so I’m come in here decently often. Blimpie is a childhood staple to me so I’d choose them over subway, Jimmy johns, etc. any day. However… the new staff they’ve hired, holy Jesus, man. They’re not very good. Enough to where I’d rather not go unless it’s kal and/or Neil working. They’re younger kids around my age so I’d like to give them a chance, but when I go in, I order my sandwich and they always end up making it mostly to completely different then what I’ve asked for. Different meat or cheese, I’ll ask for Mayo and there’s no Mayo, I’ll say no bacon but they’ll put bacon. And It’s not that they can’t hear me, I talk really loud and I stand on my toes so I can speak above the glass to avoid this issue. But every time. It’s wrong. Over. And over. So I just feel like they’re choosing what they’d like to hear. They gotta step up their game or I won’t come in if those two...

Absolutely filthy interior, and worse, the most horrendous smell imaginable. And the smell is so bad it seems to have seeped into the bread, affecting the flavor. There's no way you could eat here with this nasty smell, you'll always have to get it to go.

Older guy behind the counter is very friendly and engaging, like a pleasant used car salesman, younger guy seems to be somewhere on both the autism and anger spectrums. Glares at you for interrupting his plotting of the next mass shooting, especially if you don't know what you want.

As for Blimpie in general, great chain, great sandwiches due to higher quality of cold cuts than Subway, and the fact that the meats are sliced to order. This location is just way too sketch, though. Sad, because it's unnecessary as they just have to clean and...