Honeycomb Coffee Co — Restaurant in Phoenix

I know the reviews are really good and I was really looking forward to trying this spot, but unfortunately did not enjoy the food or experience here. They were really friendly, but I felt like the attention to detail was missing. None of the individual items was a big deal, but I felt that they added up to a subpar customer experience overall.

1. they were out of regular whole milk, which is what I wanted. As a result, my only option was to get Oat or Soy, which I was charged an additional $1.50 for and didn’t even realize until I’d paid and gotten the receipt. I know an upcharge is common, but I felt I shouldn’t be upcharged if that’s literally the only option available and I’m only finding out when placing the order. That feels misleading.
2. they missed 1 out of our 2 coffee orders. It wasn’t busy - we were just 2 people and there was no one else waiting in line.
3. they recommended the brown sugar blueberry latte when I asked for something that wasn’t too sweet, saying that it isn’t too sweet. It was very sweet and super milky without much coffee flavor - I unfortunately ended up throwing half of it away despite not wanting to waste.

Again - very friendly person, but overall just felt disappointed after paying $7 for a coffee that I felt best to discard...

This is a neighborhood coffee spot for me and I keep trying to love it but yet had another disappointing experience.

5-stars for the outdoor venue, I love the different sitting spaces and activities offered.

1-star for service. After paying for the drink and AZ Pop ordered, I get handed a refrozen, previously melted, AZ Pop (epic company BTW, so was excited to find a closer source for popular flavors). The server seemed to realize he’d handed me a “less than” product without offering an apology, or discount, even after I pointed out it looked melted. I could have made a stink about this, but really Why Do I Have to? This could have been handled so much differently. If it was the last one, ask if I want it for a discount! Or don’t serve it at all, “You’re out of that flavor” would have worked too. I don’t like to leave negative reviews, typically would just go to one of the other great coffee shops in Nado. I really want to love Honeycomb and am consistently disappointed in the quality compared to the price and service.

3-stars for food. Coffee drinks are okay, typically leans heavy on the...

Checked out Honeycomb Coffee Co today and honestly? Color me caffeinated and impressed.

Tucked inside The Hive on 16th—a seriously cool collective of studios for artists, entrepreneurs, and all-around creative types—Honeycomb feels like the heart of it all. The barista (whose name I didn’t catch—sorry, mysterious coffee wizard) recommended the Blueberry Brown Sugar Latte, and let me tell you, I inhaled it before I even made it home. It was like sipping closure… if closure came in oat milk and helped you forget about the auburn-haired Swiss boy who ghosted you after a year and a half of “deep conversations” and forehead kisses.

I didn’t grab a pastry, but they looked like little flaky promises of happiness behind the glass. Next time, I’m coming hungry.

And the vibe? It’s like hanging out in your grandma’s 1970s Phoenix backyard—but make it hip. Think retro chairs, desert plants, and a space that somehow feels both nostalgic and totally now.

10/10—this latte understood the assignment: distract me from my feelings and taste...