Realeza Michoacana — Restaurant in Phoenix

the pictures of the fruit looked really good.I decided to go with my family...as we were entering the place I overheard a group of girls saying " it was really good".. so I got really excited about choosing this place for a snack ..waited in line for about 5 minutes, not bad at all. looked at the place it was clean .nice colorful walls, a bit small,not enough seating but luckily I got a table for my fam and myself.as I waited in line my mouth waterd just by looking at the fruits.they looked nice and fresh.the lady that took my order in her early 50s actually put me in a really bad mood ..she was really rude and it looked like she didn't want to be there or take anyones order.I understand it was easter day and she probably wanted to spend it with her family but a smile would have made my customer experience a bit better..I saw the other young lady taking other peoples orders and it actually made me envy those customers lol .I really wished she would have taken my order instead.she was polite and happy to be there,at least she faked it with a smile ..anyhow the fruit cocktail I chose was not good.. I actually make it better it was not sweet at all ,I regret not getting it with just lime and chile instead of that white creme..maybe I will give this place another shot,if im around that area .since there are so many other munchies to choose from..but I really hope that I get service from the polite young lady or someone who at least pretends to be happy.my customer service and expirience there...

I ordered tacos de asada for my coworkers and a diablito. 1/4 through my diablito I noticed what appeared to be some sort of little black bug. I began going through it and found a minimum of 20 of those little black bugs. I immediately called the store and the lady asked that we bring in a picture for our refund. I took the diablito and tacos(which had not been eaten) back for a refund. When I got there, the cashier told me the manager was on break and asked me to wait a few minutes. A few minutes later she went to the back and said the manager was almost done with her break and I waited a few more minutes I explained to the cashier that I needed to get back to work and she shrugged her shoulders. Finally, the manager came out and I told her we wanted to return both the tacos and diablito she became upset and very rude and said "there was nothing wrong with the tacos" I explained since we had found bugs in the diablito we would rather not eat anything from there. She refunded the money and told us not to ever come back. I ensured her we would not be returning due to the bugs in the food and the rude...

rented out the venue worst experience,,the ac was broken the whole time of our event, maintenance guys kept coming in and out to interrupt to try to fix it multiple times but still never worked, paid so much to have the owners see what we were doing when decorating and during the event to check up on us. when we were trying to set up the event they had random people come in to try to book another event while we were working on ours and stood watch. day before the event they took away tables which made the seating bad since we already accounted for those tables for guest ,,not what we paid for in the beginning. owner started cleaning while we were trying to decorate nothing was organized should've cleaned before you rented out the place. worst experience would not recommend unless you want a very unorganized musty venue for an...