Paradise Biryani Pointe — Restaurant in Phoenix

out of my life time i've had the worst biryani in my life ever. therice was like plastic rice half boiled and very hard to chew,

i still find it hard why people give so much ofpositive reviews about this place about service and i have visited this place thrice allthe three times was a disaster.

Special chicken biryani was the worst suggestion made by the lady who received us as the special chicken doesnt seem to be chicken.

Goat Biryani- meat was burnt and the rice was not even cooked and the spices was not even tasted like biryani and the service was another pathetic thing they serve food first and then water in indian restraunt i have never seen this. the server was very RUDE saying its almost closing time, he was rushing home at 8.45 PM

I remember that server had a Bald Head.

so complete disaster and made us leave the food after having two spoons and i felt this food was stored in a freezer then when we ordered they just heat it up and served.

IF THERE IS A WAY I CAN GIVE NO STAR I WOULD PREFER GIVING THEM ZERO...

i went there for lunch today because on their website it says one of their lunch specials is a curry goat combo and i love curry goat. When i arrived the curry goat was not available with the lunch special. So i asked the lady if they had curry goat and she said yes, so i asked again why cant i get with the lunch special when its advertised on your website? At that point i had enough so i said okay, give me the curry goat entree to go which was $12.99 and it only came with rice. Let me tell you what i got for $12.99 plus tax. A 12oz foam bowl with 6 bone in pieces of grizzled meat and sauce that was so tough to eat my dog would of choked on it. Plus one little square foam container of white rice. I should of known the minute (noon) i walked and there wasn't a single soul in there that i should of just turned around and walked out. i dont think this place will be in business much longer. That was my first and last time. Stay away, there much better places for...

I know you guys are new in town, but I saw on your site, that you guys have 30 branches in US, so I was expecting more professionalism. The lady who took my order was nice But,

I placed an order for Chicken tikka Masala to go and I didn't get what I was expecting. When I opened it it was something like ; butter chicken and it was kind of sweet, I guess they put honey also in it. And I don't like it at all !

I asked for mango lassi also to go, and what I got it in an open lid cup, which was difficult to take when I was driving and I had other stuff in my cup holder. Suggestions: Should have a closed lid cup for to go drInks. Please make sure when you packed an order if it is really correct, just a double check.

Reply to Response : 1)- I'm pretty much sure it was not chicken tikka masalah, it was butter chicken. 2)- I didn't say I didn't get a lid, there was a lid , but it was open lid cup. To go orders normally restaurants have tight...